![CSP GROUP LTD](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
**Duties**:
- Respond to customer inquiries via various face to face channels
- Assist customers with product information and purchasing decisions
- Resolve customer complaints in a professional manner
- Upsell products and services to customers when appropriate
- Perform data entry tasks accurately and efficiently
**Experience**:
- Previous experience in customer service is preferred but not required
- Excellent communication skills in English
- Strong analytical skills to assess customer needs and provide solutions
- Ability to maintain professionalism and courtesy in all customer interactions
- Familiarity with phone etiquette and handling high call volumes
**Job Types**: Full-time, Permanent
Pay: From £23,090.71 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Bootle: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 30/04/2024
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