Senior Ecommerce Manager

3 weeks ago

City of London, United Kingdom JBC Full time

**We are recruiting for a Senior Ecommerce Manager to join a luxury skincare brand**

As Senior Ecommerce Manager you will set and lead the strategy for the UK website. You will be responsible for the day-to-day management of a small team, supporting them to execute growth plans and ensure the website is the best in class. You will be anenthusiastic and proactive individual with a positive and entrepreneurial spirit.

**Responsibilities & Duties**:

- Lead the Ecommerce strategy to meet ambitious growth objectives.
- Implement and lead trading plans and marketing activity across the UK site
- Ensure effective strategies, promotions and campaigns are in place
- Manage day-to-day ecommerce operations within the SFCC platform.
- Manage digital design briefing
- Manage all sales, stock and digital media budget & forecasting.
- Manage, track and implement strategies to ensure we are meeting our performance metrics across traffic, AOV, CVR, & Bounce Rates.
- Manage on-site end-to-end customer journey, ensuring we provide a seamless experience for our customers.
- Work closely and collaborate with the Global eCommerce, in-house customer service, marketing, operations and finance teams.
- Drive improvements and best practise across our sites and digital team by working with the development agency to support site development
- Monitor product performance & on-site trends, taking relevant actions from data to maximize sales while leveraging digital marketing, product merchandising, trading plans and content.

**Required Skills & Experience**:

- Proactive, entrepreneurial personality.
- Highly commercial, with a proven ability to deliver impressive sales growth
- Experience and strong understanding of SFCC, Facebook ads manager, Google Ads Manager and GoogleAnalytics.
- Strong influencer; can lead and inspire others.
- Ability to build strong relationships with both internal and external teams
- Strategic mindset. Can translate and drive brand vision digitally.
- Highly numerate and analytical with strong Excel and PowerPoint experience
- Experience working in a fast-paced, entrepreneurial environment
- Passion for Digital, continuously seeking new opportunities and at the forefront of the ever-changing digital landscape.
- Prestige Beauty experience is preferable, but not essential

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