Business & Operations Leader

4 weeks ago

Merthyr Tydfil, United Kingdom Clydach Farm Group Full time

_Are you passionate about pets and animal health?_
- Are you meticulous, with an extreme attention to detail?_
- Do you have the ability to work independently in an ambiguous environment?_

**The Company**:
Clydach Farm is an award-winning pet food manufacturer based in the heart of the Welsh countryside. Made using 100% natural ingredients, we make foods that pets and pet parents love. Our products are available up and down the country, through pet shops, supermarkets, and through partners globally, including Europe, the Middle East and Asia. We're a passionate team that cares about: pets, people and the planet.

**What to Expect**:
This role is an intense and highly involved role within the overall Clydach Farm business. You will be instrumental to the smooth running of the business operation, having a direct impact on operational and financial performance. You will be the link between the vision between the founder and the core team, internal stakeholder and external suppliers.

You won't be afraid of hard work, willing to get stuck in, at all levels (even if that means becoming a role model on the factory floor). This position will be located in Merthyr Tydfil, South Wales, although you will be required to travel to other sites and events from time to time.

This is a fantastic opportunity to join a small family business, that is fast-paced and innovative. You’ll gain a real insight into the pet food industry. There is a huge opportunity for growth and shape your role, whilst reporting directly to the CEO.

**Key responsibilities**:

- Act as a 'right hand' person, supporting the Founder and Director in overall operational plans
- Manage a small number of direct reports, managing workloads and task delegation
- You'll have a sense of urgency, looking to problem solve at speed and deliver results to ensure barriers are removed
- Own standards across production and distribution, occasionally walking the floors of our manufacturing sites, getting hands-on and ensuring we’re adhering to the strictest hygiene and quality standards
- Creating and managing standard operating procedures - helping us to streamline our operations and improve efficiency
- Helping to forecast inventory, to ensure products are always available in stock, across raw materials, packaging and finished product
- Provide accurate, valid, and complete information by using the right methods/tools
- Process and manage orders for larger accounts (including supermarket retailers)
- Own and manage export orders, organising transport, export health certification and coordinating with vets, hauliers and international authorities (training will be provided)
- Report on total business updates at weekly stand-ups, and fortnightly board reviews
- We are **not interested in formal qualifications. **We're interested in you as a person, your passion and dedication.
- 2+ years of administration and problem solving within another business
- Strong sense of urgency and an ability to work independently in an ambiguous environment. We move fast, and we need you to move with us.
- Strong people management skills, having the ability to coach colleagues and delegate workloads
- Expert problem solver, you can tackle whatever comes your way, looking for cost-effective solutions to daily problems
- Exceptional organisation skills, with particular attention to detail.
- Birdseye understanding of the total business, ability to quickly learn how all functions integrate together, smoothly
- Persistent and proactive. You’ll know how to influence people and processes. You know to get results, you know how to get things done.
- Strong interpersonal skills and the ability to empathise with the business needs

**The Package**:

- Salary band is dependent on skills and experience, from £27,000 to £30,000
- This post is on a full-time basis and hours will be **8:00am to 6pm** Monday to Friday
- 28 days annual holiday including bank holidays, pension contribution
- A great opportunity for growth, shaping your own role and the future of the business

**Clydach Farm Group is an Equal Opportunities and Age Positive Employer**

**Interviews will start from 16th of January**

**Salary**: £27,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Merthyr Tydfil, CF48 2SS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administration & Problem Solving: 2 years (required)

Work Location: One location

Expected start date: 01/02/2023

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