Library Assistant

**JOB TITLE: Library Assistant**

**LOCATION: Civic Centre, Lampton Road, Hounslow, TW3 4DN**

**PAY RATE: £13.21 hour PAYE**

**START DATE: ASAP**

**DURATION: 3-month initial contract/**

**Hours: 36 hours a week (9am - 8pm) Rota Basis**

**DBS Required: Yes
- Basic
**PURPOSE OF ROLE**:

- Work as part of a team to deliver high quality front-line services to customers of the Library Service in a designated Council Library or specialist area e.g., Prison, Schools' Library Service, Library at Home or Archives and Local Studies.
- Assist in the provision of information and assistance to customers of the Library or specialist area as appropriate.
- Library at Home: provide a responsive and personal service to housebound and vulnerable customers referred to the service;
- Schools' Library Service: provide a comprehensive service to schools and other educational settings in the borough, and outside where establishments buy in the SLS;
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**KEY ACCOUNTABILITIES**
- As a member of the Library team, deliver a high-quality Library service to customers in accordance with agreed targets and performance standards.
- Work effectively delivering corporate objectives through the work of the service and supporting specific change projects as required.
- Demonstrate and ensure high standards and probity with Council policy, standing orders and the law.
- Contribute to the development and maintenance of robust and effective working relationships with internal services and external partner organisations.
- Promote equality of opportunity and recognition of diversity in the delivery of services and employment practices.
- Ensure compliance with the Council's standing orders, health & safety legislation, safeguarding requirements and other relevant legislation.

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- Offer advice and guidance to customers on the use of library materials and equipment including public-use IT and reference and stock enquiries.
- Operate the self-issuing/discharge system, issue and discharge of stock at the Help desk, and register new members.
- Participate in the delivery of activities for children and adults in line with the service Events and Engagement Plan including making bookings for and promoting functions/events.
- Take a positive role in promoting Library Services and stock and ensure the library is well-presented and tidy at all times, with a high standard of display and promotional materials.
- Carry out cash-handling and banking duties as assigned and comply at all times with the Council's cash-handling procedures.
- Open and close libraries as directed, ensuring buildings are secure.
- Use the Council's file sharing facilities and Microsoft Office suite as directed to view documents and spreadsheets.
- Participate in training and development activities and programmes, and attend and participate in meetings as required.
- Support the monitoring and evaluation of service delivery to ensure that targets and standards are being achieved.
- Comply with Council and statutory health and safety procedures.
- Undertake any other duties commensurate with the post including key holding as required, lunch cover and providing cover during absences of other staff.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Rebecca Evans