Patient Liaison Officer
2 months ago
**_This is your opportunity to become a vital part of the UK’s largest private healthcare provider, specialists in complex care._**
**Location**: 47 Nottingham Place, Marylebone, London, W1U 5 LZ
**Contract**: Permanent & full time - 37.5 hours/week - varied shift pattern
**Salary**: Competitive _dependent on skills & experience_
**Employment Package**: We will look after you with private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards.
Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses.
**About the Role**
We have an exciting opportunity for a Patient Liaison to join our Concierge team. As a Patient Liaison Officer, you will play a vital role in delivering a high-quality service to our patients.
Your duties as a Patient Liaison Officer will include the coordination of patient appointments and activity related to the patient journey through the Concierge Centre under the guidance of the Clinical team.
You will also provide support with administrative duties in regards to clinical case load of patients at The Concierge Centre.
- This is a non-patient facing role.
**Duties include but are not limited to**:
- To provide exemplary quality customer service and support the clinical team in providing the facilitation of referrals pathways into HCA Healthcare UK, including the facilitation of the following referral pathways; International Adult and paediatrics, NHS transfers, GP referrals and specialist consultations.
- To act as point of contact for patients, consultants, referrers where diagnostic tests are required - liaising with all parties as required.
- Liaising with patients and insurers in relation to private medical insurance cover.
- To manage telephone calls, communicating professionally and efficiently with staff, patients as well as redirecting calls as necessary.
- To provide effective support to carers and family members of the patients.
- To maintain appropriate channels and styles of communication to meet the needs of patients, relatives, carers, in addition to internal stakeholders (such as service managers and peers) and 3rd parties (service providers).
If you would like to join HCA Healthcare UK as a Receptionist and be part of an organisation shaping a healthier tomorrow, we invite you to apply.
LI-JA1
-
Patient Liaison Admissions Officer
1 week ago
London, United Kingdom The London Clinic Full timeDetails Patient Liaison Admissions Officer Vacancy type Experienced ...
-
Patient Transport Liaison Officer
1 month ago
London, United Kingdom G4S Full timeLocation: WC1E 6AS **Salary**: 25289.00 Posted: 3 May 2023 Closes: 31 May 2023 **Job Type**: Full Time and Permanent Business Unit: UK Patient Transport Services Region / Division: UK & Ireland Reference: 13724 **Role Responsibility**: **Patient Transport Liaison Officer (PTLO)** **Location: University College Hospital London (NW1 2PG)** **Salary:...
-
Patient Lodge Liaison Officer
3 days ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeThe accommodation services department manages a portfolio of over 400 units of accommodation, located at Guy’s and St. Thomas’ hospitals, for the benefit of patients, staff and visitors to the Trust. The department delivers a range of designated in-house services including Patient liaison, project Management, Housekeeping and maintenance. The service has...
-
Patient Liaison Supervisor
1 month ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeWe are looking to recruit a highly motivated and enthusiastic individual to the post of Private Patient Liaison supervisor to lead and develop the private liaison team at Chelsea and Westminster. Working flexibly the post holder will ensure that they provide a gold standard, patient focused service at all timesWe are looking for someone who is motivated,...
-
FV Patient Liaison Manager
2 weeks ago
London, United Kingdom SpaMedica Full timeHere at SpaMedica our purpose-built state of the art facilities are modern, first class and equipped with the latest technology. In 2018, SpaMedica became the largest NHS cataract surgery provider in the UK.This role plays a pivotal part in delivering the highest standards of customer care and support throughout the Freedom Vision patient experience; right...
-
FV Patient Liaison Manager
1 week ago
London, United Kingdom SPAMEDICA LTD Full time €36,621This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Here at SpaMedica our purpose-built state of the art facilities are modern, first class and equipped with the latest technology. In 2018, SpaMedica became the largest NHS cataract surgery provider in the UK. This role plays a pivotal part in delivering...
-
Resident Liaison Officer
4 days ago
London, United Kingdom PiLON Full time**Salary Range**: £29,000 - £32,000 gross per annum including car allowance, fuel card is provided on top **Contract type**: Employment, permanent, full-time role **Location**: South-West London, with site office based in SW18 Due to sustained business growth and several long-term contract wins, **we are expanding the team **and are** looking for...
-
Patient Liaison Officer
1 month ago
London, United Kingdom University College London Hospitals NHS Foundation Trust Full timeWe are looking for a responsible, enthusiastic, flexible and self motivated individual to work as part of the appointment booking & reception team in this busy Imaging department. **30 hours a week, routine working hours**: 7.5 hours between 08:00 - 20:00 Mon-Fri and 09:00 - 17:00 weekends. **Successful applicants must have**: - Good keyboard skills and...
-
Resident Liaison Officer
6 days ago
London, United Kingdom Ador Talent Ltd Full time**Role: Resident Liasion Officer** **Salary: £32,000** **Location: W11 1TQ** **Contract: 12 months** Ador Talent are working with a leading Energy Renewables Engineering company who have been established over 30 years. Our client is currently working on a huge social housing project in Kensington and Chelsea Borough and require a Resident Liaison...
-
Resident Liaison Officer
7 days ago
London, United Kingdom PiLON Full time**Salary Range**: £29,000 - £32,000 gross per annum including car allowance, fuel card is provided on top **Contract type**: Employment, permanent, full-time role **Location**: North London, site based in Enfield Due to sustained business growth and several long-term contract wins, **we are expanding the team **and are** looking for experienced Resident...
-
Patient Liaison Team Member
1 week ago
London, United Kingdom Pharmacierge Full timeWe are not a typical community pharmacy. We do not intend to become one. Pharmacierge is the UK’s premier private pharmacy, combining time-saving e-prescribing apps with convenient medication home delivery. Based and rooted in the Harley Street Medical area, Pharmacierge already caters to a national network of over 4,500 GP and consultant uses, spanning...
-
Resident Liaison Officer
6 days ago
London, United Kingdom PiLON Full time**Salary Range**: £29,000 - £32,000 gross per annum including car allowance, fuel card is provided on top **Contract type**: Employment, permanent, full-time role **Location**: South, and Southwest London, with a site office based in SW18 We are looking for an **enthusiastic, proactive and experienced Resident Liaison Officer with great communication...
-
Liaison Officer
1 month ago
South West London, United Kingdom OmniRMS Full time**Liaison Officer** **£30,000 - £32,000/annum** **Location - South West London** We are currently looking for a Liaison Offer to join a leading Facilities Management company within South West London dealing with external works to Social Housing properties. The primary function of this role is to interface between all stakeholders in terms of liaison,...
-
Telephone Liaison Officer
6 days ago
London, United Kingdom Velocity Recruitment Full time €27,000 - €32,000Resident Liaison Officer for FRA, FEDs and Window replacements works on social housing contract – North London Resident Liaison Officer - FRA, FEDs and Window replacements - Social Housing Resident Liaison Officer required for EWI works on a social housing refurbishment contract in Hertfordshire valued at £1.Project: The framework will include FRA,...
-
Telephone Liaison Officer
5 days ago
London, United Kingdom Velocity Recruitment Full time €27,000 - €32,000Resident Liaison Officer for FRA, FEDs and Window replacements works on social housing contract – North London Resident Liaison Officer - FRA, FEDs and Window replacements - Social Housing Resident Liaison Officer required for EWI works on a social housing refurbishment contract in Hertfordshire valued at £1.Project: The framework will include FRA,...
-
Band 4 Private Patients Unit Int
3 days ago
London, United Kingdom Royal Free London NHS Foundation Trust Full timeThe Royal Free Private Patients Unit is a fast paced, rapidly changing environment. PPU has increased its inpatient and theatre capacity as well as opened a second unit in High Barnet; Hadley Wood Hospital. The trust has increased PPU’s financial target as a percentage of the overall trust’s aggregate annual revenue; relevantly to PPU’s increased...
-
Patient Liaison Assistant
6 days ago
London, United Kingdom Falck UK Ambulance Service Full time**This job is based out of our site in St Mary's Hospital - London Paddington W2 1NY** **Are you looking for a career where every day you are making a positive impact to our patients? Do you enjoying working in a hospital where you are patient-facing?** **Then we might have the perfect role for you!** Falck UK Ambulance Service are looking for individuals...
-
Resident Liaison Officer
1 week ago
London, United Kingdom Velocity Recruitment Full timeResident Liaison Officer for FRA, FEDs and Window replacements works on social housing contract – North LondonPosition: Resident Liaison Officer - FRA, FEDs and Window replacements - Social HousingLocation: North LondonSalary: £27k - £32k + PackagePosition: Resident Liaison Officer required for EWI works on a social housing refurbishment contract in...
-
Resident Liaison Officer
4 days ago
London, United Kingdom United Living Full timeUnited Living Property Services is a well-established, fast paced and ambitious business with a great reputation for providing excellent services to our clients. We refurbish and regenerate homes up and down the country, and are embarking on a journey of growth which will see our turnover double to £1 billion over the course of the next 5 years. Now is a...
-
Telephone Liaison Officer
1 week ago
London, United Kingdom Vanbrugh Group Limited Full timeVanbrugh Group are currently assisting one of our main contractor clients to recruit a Trainee Resident Liaison Officer into the their business The company are a respected and highly successful local authority refurbishment company operating in the West and North London region. As a Trainee Resident Liaison Officer for the company you will work alongside an...