Network Maintenance Operative

2 weeks ago

Dundee City, United Kingdom Scottish Water Full time

Together we are Trusted to Serve Scotland.

Scottish Water has an exciting opportunity for a self-motivated, flexible hard working individual to join the Tayside East Team within Customer Service Delivery based in the DUNDEE/ANGUS area as a Network Maintenance Operative. (wastewater)

Working at Scottish Water

Scottish Water is one of the UKs leading water companies, the quality of drinking water and satisfaction with the service we provide our customers has never been higher - but we want to be even better - and you could help play an important part

We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. In 2016 we won the award for "Best Workplace of the Year" at the Hr NETWORK Awards, which recognised the enthusiasm, commitment and pride of our employees in working for Scottish Water.

We are passionate about creating opportunities for young people and are proud to have achieved the Gold standard in the Investors in Young People accreditation, demonstrating our commitment to creating rewarding opportunities for young people.

You will be entitled to a host of benefits which include 37 days holiday a year, a defined benefit pension scheme, discounted healthcare, access to childcare vouchers plus a variety of flexible working arrangements and family-friendly policies.

About The Role

You will join a motivated team who are committed to making a real difference to the experience our customers have with us. This is not just a task driven role - you will be empowered to take ownership of problems, investigate them fully, initiate solutions and provide support to our customers. You will be responsible for carrying out maintenance and choke clearing on waste water pumping stations and a variety of other tasks, dealing with customer facing related issues on a day to day basis.

The focus of the role will be to ensure compliance is maintained on our assets; the resolution of customer issues and the recovery of any reputational impact our operations have on customers. Preference will be given to persons with previous experience of work of a similar nature, Driving Licence would be essential.

Key Accountabilities/Tasks.- To contribute to the maintenance of Wastewater pumping stations and asset maintenance including clearing choked pumps.- To carry out routine maintenance on the Sewer Network infrastructure- Reactive work and analysis on Pumping stations and immediate network to ensure compliance is met.- Dealing with customers on a day to day basis ensuring they are well informed of work being carried out and that there is mínimal disruption to the service- Completing all necessary reporting systems for measuring performance and productivity- Comply with all Scottish Water safe systems of work, chapter 8 NSRWA and all other relevant Health and Safety policy and practice- Carry out small plant, equipment and vehicle safety checks- Participate on a standby working rota (1 in 5)- (core hours 7am-7pm)- Dealing with numerous internal and external stakeholders.

Essential- Driving licence- Be able to work as part of a team or as a lone worker- Located In DUNDEE/ANGUS

Desirable- Experience of work of a similar nature- Understanding of H&S for site working- HPWJ /confined space / experience- Basic computer skills- Basic report writing skills- Basic Ground Maintenance skills- Knowledge of sewer networks- HGV

Do you have any support needs?

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Working at Scottish Water

Scottish Water is one of the UK's leading water companies, the quality of drinking water and satisfaction with the service we provide our customers has never been higher - but we want to be even better - and you could help play an important part

We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. We are committed to creating an engaging environment and a positive experience for our employees.

We were recently recognised as a Top 10 Flexible Employer in Scotland at the Flexibility Works Awards 2021 and by The Times as a Top 50 Employer for Women in 2019.

In 2019 we also won the Age Inclusive Award at The Herald and GenAnalytics Diversity Awards and were winners of the Best Public Sector Employer at the Family Friendly Working Scotland Awards 2020.

We have Carers Positive Exemplary Status and were Silver Award 2019 & Gold Award winners 2020 of the Defence Employer Recognition Scheme (DERS).

We aim for work to be an energising and fulfilling experience and everyone plays their part to ensure that Scottish Water is trusted to serve our customers and communities.

We are passionate about creating opportunities for young people and are proud to have achieved the Gold standard in the Investors in Young People accreditation, demonstrating our commitment to creating rewarding opportunities for young people.

You will have access to a host of benefits which include 38 days holiday a

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