Appointments Booking Clerk

2 months ago


St LeonardsonSea, United Kingdom East Sussex Healthcare NHS Trust Full time

Core Services Division are looking for enthusiastic staff to support their administration services at Conquest Hospital.
If you would like to work within your local NHS hospitals we can offer:

- Flexible working patterns
- Training
- Supportive working environment
- Opportunity to gain valuable experience with Trust IT systems and working practices and to learn & develop your skills

**We need you to have**:

- IT skills
- Good literacy
- Confident telephone manner
- Customer service skills/understanding
- Common sense and a “can do” approach
- Positive outlook and willingness to learn
- Reliable

Appointments Department supports the Services with processing referrals, booking and rescheduling of outpatient appointments. Duties undertaken will be processing of referrals onto our PAS system, booking of appointments and being part of the telephone service.

The hours of service are 8am - 6pm Monday to Friday with Saturday working 9am - 12 noon. The team operate shift patterns on a rota basis of 9am - 5pm, 8am - 4pm and 10am - 6pm. Saturday working is also done on a rota basis.

We are proud to provide 'Outstanding' care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.

In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.

In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please see the attached job description, for any further questions or queries, please contact the appointed manager



  • St Leonards-on-Sea, United Kingdom East Sussex Healthcare NHS Trust Full time

    Core Services Division are looking for enthusiastic staff to support their administration services at Conquest Hospital. If you would like to work within your local NHS hospitals we can offer: - Flexible working patterns - Training - Supportive working environment - Opportunity to gain valuable experience with Trust IT systems and working practices and to...

  • Appointments Clerk

    1 month ago


    St Leonards-on-Sea, United Kingdom East Sussex Healthcare NHS Trust Full time

    We are currently recruiting to our Outpatient Departments at ESHT, the post for an Appointment Clerk will be a full-time post. The posts will have a base of Conquest, Eastbourne District General Hospital or Uckfield Hospital. The successful applicant maybe asked to cover at Conquest or EDGH or Bexhill hospital so will need to be able to travel if...


  • Westcliff-on-Sea, United Kingdom iPP Analytics Limited Full time

    We are looking to recruit a Telephone Booking Clerk for the Phlebotomy Department at Southend University Hospital. As a telephone booking clerk, you will be working independently in a small team. You will be assisting in the provision of an effective and efficient telephone booking service for our users. This involves the booking of phlebotomy clinic...


  • St Leonards-on-Sea, United Kingdom First Inventory Full time

    This is a PART TIME position. We are looking to appoint Inventory Clerks in St Leonards-on-Sea. You will be working within a 20 mile radius, so you MUST have a car. First Inventory are looking for property Inventory Clerks with a minimum of 6 months experience using the 'Inventory Base' property inspection App. You must know the area very well, and be...

  • Booking Clerk

    1 month ago


    Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We are looking for enthusiastic multi-skilled team players to join our busy Endoscopy Team and be able to fulfil our customer service guarantee by reducing booking wait times, call wait times and improving patient experience. As our Booking Clerk you should be used to working autonomously, be proactive and able to take initiative to solve problems and will...


  • Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    2 x 37.5 hour posts (permanent)1 x 30 hour post (permanent) We are seeking to recruit highly motivated and enthusiastic Booking Clerks within Outpatient Central Bookings. You will be a member of a team in an extremely busy department providing a high quality service to internal and external users. The post holder will be responsible for assisting in the...


  • Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    **Job Title**: Booking Clerk **Job Grade**: B2 **Department**: Out-Patient Booking Team **Directorate**: Clinical Services and Compliance **Location**: University Hospital of North Tees We are seeking to recruit highly motivated and enthusiastic Booking Clerks within Outpatient Central Bookings. You will be a member of a team in an extremely busy...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen to work within the Call Centre in the Outpatient Department. We are a Compassionate Trust who work together as a team, safety is paramount and we continually review and improve the service for our patients. To ensure that the patient journey from receipt of referral letter to appointment in clinic and any subsequent...


  • Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    To undertake clerical duties, this includes providing and receiving routine information requiring tact or persuasive skills. Communicates tactfully with patients, staff about appointments or any other queries deemed necessary. To work as part of a customer service team in the delivery of booking services in a busy and demanding call centre environment. For...

  • Tci Booking Clerk

    1 month ago


    Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Are you an experienced administrator wanting to use your organisational skills to ensure the smooth running of our patients’ journeys? Do you want to drive forward a coordinated and streamlined administrative process that revolves around the patient and their individual needs? As our TCI Booking Clerk, you will work with a variety of staff to facilitate a...

  • Booking Clerk

    1 month ago


    Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Our Outpatients Call Centre, based at Britannia Business Park, has a fantastic opportunity for a patient, professional and caring individual to join its supportive and friendly Call Centre Booking Team to provide an efficient and professional service to callers by answering telephones in a prompt and courteous manner and in accordance with Trust...


  • Shoreham by Sea, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

    University Sussex Hospitals Trust is recruiting for its busy elective outpatient booking service. The overall aim of the booking centre is to improve the efficiency of the service and the quality of the patient experience and has five key objectives: T he post holder will be expected to provide a service to all Trust-wide clinics. An up-to - date knowledge...

  • Booking Clerk

    3 months ago


    Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We are looking for enthusiastic multi-skilled team players to join our busy Endoscopy Team and be able to fulfil our customer service guarantee by reducing booking wait times, call wait times and improving patient experience. As our Booking Clerk you should be used to working autonomously, be proactive and able to take initiative to solve problems and will...


  • Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Thank you for your interest in the position of Receptionist / Appointment Clerk, please take time to read the job description and person specification attached. We are looking for an individual with experience and proven skills in reception work, administration and telephone appointment centres and excellent people skills, to join our large, busy and...


  • Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    2 x 37.5 hour posts (permanent) 1 x 30 hour post (permanent) We are seeking to recruit highly motivated and enthusiastic Booking Clerks within Outpatient Central Bookings. You will be a member of a team in an extremely busy department providing a high quality service to internal and external users. The post holder will be responsible for assisting in the...


  • Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    We are seeking to recruit highly motivated and enthusiastic Booking Clerks within Outpatient Central Bookings. You will be a member of a team in an extremely busy department providing a high quality service to internal and external users. The post holder will be responsible for assisting in the provision of an efficient and effective outpatient appointment...

  • Booking Clerk

    2 months ago


    Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title: Booking Clerk (Temporary) Rate: £11.44PH Hours: Full time between 8AM-4:30PM, can be flexible for the right applicant. Are you an organised and detail-oriented individual with a passion for data entry? We have an exciting opportunity for you! Our client, within the public sector, is looking for a Booking Clerk to join their team on a temporary...


  • Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Are you an experienced administrator wanting to use your organisational skills to ensure the smooth running of our patients’ journeys? Do you want to drive forward a coordinated and streamlined administrative process that revolves around the patient and their individual needs? As our TCI Booking Clerk, you will work with a variety of staff to facilitate a...

  • Booking Clerk

    2 months ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title: Booking Clerk (Temporary)Rate: 11.44PHHours: Full time between 8AM-4:30PM, can be flexible for the right applicant.Are you an organised and detail-oriented individual with a passion for data entry? We have an exciting opportunity for you Our client, within the public sector, is looking for a Booking Clerk to join their team on a temporary ongoing...

  • Booking Clerk

    1 month ago


    Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title:Booking Clerk (Temporary) Rate: £11.44PH Hours: Full time between 8AM-4:30PM, can be flexible for the right applicant. Are you an organised and detail-oriented individual with a passion for data entry? We have an exciting opportunity for you! Our client, within the public sector, is looking for a Booking Clerk to join their team on a temporary...