Care Co-ordinator

5 months ago

Romney Marsh, United Kingdom Martello Health Centre Full time

Main Responsibilities Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist where necessary. Extracting all information from clinical letters that need coding and summarising and action accordingly. Arranging appointments, referrals, tests and follow up appointments of patients.

Identify triggers and urgent situations and refer to the correct healthcare professional as appropriate. Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc. Explaining treatment procedures to patients, including arranging follow up appointments. Helping the GP liaise with outside agencies, for example getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s).

Work within a multi-disciplinary team, providing support in arranging and making adjustments to work tasks and schedules as necessary. To support the practice with QOF and associated claims. Monitor clinical and organisational targets, reviewing the practices performance against QOF compliance on a monthly, quarterly, and annual basis, liaising with the Practice Manager to address any areas of potential or actual under performance. Identify and claim all available income for the practice through the various claims systems accurately and in adherence to deadlines.

Monitor APEX, CQRS and PCQS claims monthly, working to identify trends and investigate any anomalies. Reporting to the management team when requested. Produce accurate monthly reports on practice QOF and Enhanced Services (ES) claims and present these at management meetings when requested. Conduct searches and reports as required using the EMIS system.

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