Front of House Staff

5 months ago


Exeter, United Kingdom The Terrace Full time

We are recruiting front of house team members to join our amazing team
- To work as a member of the team in a designated service area and providing help and assistance where required
- To successfully resolve guest complaints wherever possible referring unresolved complaints to your supervisor and to the management team
- Ensure full knowledge of the food menu and be able to make food recommendations to guests
- Ensure your workstation is not left unattended
- Ensure that all areas are dry and clear of spillages or broken glass.
- Public and staff areas should be kept clean
- Maintain service areas in line with operating standards
- Serve food and drinks, as ordered providing quality guest service
- Ensure good housekeeping standards are applied and deliver a safe environment through maintenance of the venue
- Complete all company Polaris training, including refresher courses, as and when required to do so
- Individual sales
- Maintain the highest standards of personal standards
- Ensure that all company policies and procedures are operated and followed correctly
- Take part in, and support, both local and national marketing promotional initiatives

**Job Types**: Part-time, Permanent

Pay: £9.50-£11.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount

Day range:

- Weekend availability
- Weekends only

Physical setting:

- Bar
- Casual dining restaurant
- Quick service & fast food restaurant
- Restaurant

Application question(s):

- Are you over the Age of 18?

**Location**:

- Exeter, EX4 3FB (preferred)

Work Location: In person


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