Band 2 Clerical Officer
2 weeks ago
Job Title : Band 2 Clerical Officer
Location : Derry / Londonderry
Duration : 6 Months Initially
Rate : £10.42p/h
Hours : 37.5hpw
**MAIN RESPONSIBILITIES**
1. Taking phone calls and dealing with general ICT enquiries
2. Logging and providing updates on Faults on the ICT Service Desk
3. Reporting faults to Third party companies/ monitoring progress
4. Checking ICT portal, verifying and assigning faults
5. Password Resets - Windows/Systems
6. Creating E mail accounts and profiles
7. Maintaining Trust Active Directory System
8. Liaising with Third Party Companies - logging faults and monitoring response times/progress
9. Managing /Updating Telephone Master Lists
10. First line triaging of faults and requests.
11. Processing/ recording invoices - maintaining invoicing information
12. Logging movement of IT Assets
13. Checking E mail Release Inbox and releasing E mails where appropriate
14. Sorting and distribution of incoming post
15. Maintaining stocks and ordering office supplies when required
16. Covering Reception, dealing with Enquiries, Visitors etc
17. IT Training Administration
Essential Criteria:
1. 4 GCSE’s grades A-C including English Language or equivalent qualification
**OR** NVQ level 2 in Administration
**OR **1 years clerical experience.
2.RSA Stage ll typing or Word Processing. (Parts 1 & 2) or equivalent qualification
**OR **have evidence of one years typing/word processing experience and can demonstrate a capable level of ability.
3.Knowledge of Microsoft Office Packages, eg Word, Excel, Access, Power Point and Outlook programmes.
Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.
**Salary**: £10.42 per hour
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Clerical officer: 1 year (required)
- Administrative experience: 1 year (required)
Work Location: In person
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