Band 2 Clerical Officer

2 weeks ago


Derry, United Kingdom Platinum Recruitment NI Ltd Full time

Job Title : Band 2 Clerical Officer

Location : Derry / Londonderry

Duration : 6 Months Initially

Rate : £10.42p/h

Hours : 37.5hpw

**MAIN RESPONSIBILITIES**

1. Taking phone calls and dealing with general ICT enquiries

2. Logging and providing updates on Faults on the ICT Service Desk

3. Reporting faults to Third party companies/ monitoring progress

4. Checking ICT portal, verifying and assigning faults

5. Password Resets - Windows/Systems

6. Creating E mail accounts and profiles

7. Maintaining Trust Active Directory System

8. Liaising with Third Party Companies - logging faults and monitoring response times/progress

9. Managing /Updating Telephone Master Lists

10. First line triaging of faults and requests.

11. Processing/ recording invoices - maintaining invoicing information

12. Logging movement of IT Assets

13. Checking E mail Release Inbox and releasing E mails where appropriate

14. Sorting and distribution of incoming post

15. Maintaining stocks and ordering office supplies when required

16. Covering Reception, dealing with Enquiries, Visitors etc

17. IT Training Administration

Essential Criteria:
1. 4 GCSE’s grades A-C including English Language or equivalent qualification

**OR** NVQ level 2 in Administration

**OR **1 years clerical experience.

2.RSA Stage ll typing or Word Processing. (Parts 1 & 2) or equivalent qualification

**OR **have evidence of one years typing/word processing experience and can demonstrate a capable level of ability.

3.Knowledge of Microsoft Office Packages, eg Word, Excel, Access, Power Point and Outlook programmes.

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

**Salary**: £10.42 per hour

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Clerical officer: 1 year (required)
- Administrative experience: 1 year (required)

Work Location: In person



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