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Gp Receptionist

3 months ago

Royal Tunbridge Wells, United Kingdom The Wells Medical Practice Full time

Are you a caring and organised individual with a passion for delivering excellent customer service?

We are seeking a dedicated GP Receptionist to become an integral part of our dynamic team.

The Wells Medical Practice is a large, welcoming GP practice, which is continually expanding to serve its ever-growing community of over 19,000 patients. Nestled in the vibrant center of Tunbridge Wells, our location offers easy access to amenities and lies within walking distance of both Tunbridge Wells and High Brooms Rail Stations.

**Benefits**:

- In-house training
- NHS Pension
- Supportive team environment
- Employee wellness programme
- Company events
- Free on-site parking
- Opportunities for career development

The position is for approximately 27.5 hours per week, with the addition of flexibility to work overtime/extra hours to cover staff absences is essential to this role.

**Shift pattern**:

- AM session - 7.45am to 1.15pm
- PM session - 1pm to 6.30pm

We are looking for a friendly and efficient communicator with good interpersonal skills and a helpful professional manner, plus the ability to work under pressure in a busy setting.

**Responsibilities**:

- Greet patients warmly and assist with their enquiries
- Schedule appointments and manage the appointment booking system efficiently
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail
- Maintain patient records accurately and confidentially
- Handle administrative tasks such as completing tasks sent from GPs.
- Collaborate effectively with healthcare professionals to ensure smooth operations within the practice.

**Requirements**:

- Excellent communication and interpersonal skills
- Proficiency in using computer systems and familiarity with basic office software
- Compassionate attitude towards patients
- Ability to work effectively both independently and as part of a team.

Previous applicants need not re-apply.

**Job Types**: Part-time, Permanent

Pay: £11.00-£12.00 per hour

**Benefits**:

- Company events
- Company pension
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 23/05/2024