Operations Manager

6 days ago


Colchester Business Park, United Kingdom Reed Business Support Full time

You will play an integral role in the safe and effective delivery of product to customers and will have a departmental budget to manage.

**Duties and Responsibilities**:

- Leadership of operations & technical teams and contribution to the creation and implementation of best practice
- Working with and supporting European distribution partners
- Working with the leadership team to reach established targets and objectives
- Assist in the growth planning of the organisation; ensuring proper management of inventory
- Effectively train and develop staff, be active in performance management
- Communicates with all relevant employees to ensure delivery times are met
- Plans, schedules, and reviews workload and personnel to make sure targets are being met on a cost-effective basis; works with People Services to address any needs
- Manages the stock control, and checks that inventory records are accurate
- Makes sure the working environment maintains access to quality equipment
- Follows up on interruptions to the order, and acts as an escalation point for customer concerns
- Organises, plans, and implements inventory activity
- Confirms that health and safety regulations are followed; ensures the teams adhere to all compliance requirements
- Operations management experience; demonstrated leadership of high performing teams
- Strong collaborative and communication skills
- Strong technical knowledge
- Logistics, stock and/or customer support experience
- 2nd language/willingness to learn other European languages
- Ability to adapt and solve problems quickly when they arise
- Proven presentation skills



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