Lettings Officer

2 weeks ago

Luton, United Kingdom Karter Thomas Limited Full time

We are currently working with one of the regions prominent Housing organisations to assist them in the recruitment of a Lettings Officer on a permanent basis.

The position will be working alongside the Lettings team and liaising with landlords and managing properties and also actively engaging with private landlords to source new properties. The role is exciting and fast paced with a strong benefits package for any prospective employee.

Please find below a summary of the position below:
**Responsibilities**:

- Manage the lettings process for residential properties, including advertising, tenant screening, lease negotiations, and move-in/move-out procedures.
- Communicate with prospective tenants to provide information about available properties and schedule viewings.
- Conduct property viewings and inspections, ensuring that properties are presented in a clean and appealing manner.
- Coordinate with maintenance staff to address any repairs or maintenance issues in a timely manner.
- Prepare and execute tenancy agreements, ensuring compliance with legal requirements and company policies.
- Collect rent payments and manage arrears, following up with tenants as necessary.
- Handle tenant inquiries and complaints, providing prompt and effective resolution.
- Maintain accurate records of all lettings activities and ensure compliance with data protection regulations.

**Experience**:

- Previous experience in a similar role within the property management or real estate industry is preferred.
- Excellent communication skills, both verbal and written, to effectively interact with tenants, landlords, and colleagues.
- Strong organizational skills to manage multiple tasks and deadlines efficiently.
- Multilingual abilities are a plus, as it may be necessary to communicate with tenants from diverse backgrounds.
- Proficient in administrative tasks such as data entry, document preparation, and record keeping.

**Job Type**: Permanent

**Salary**: £27,000.00-£27,500.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- On-site parking
- Work from home

Schedule:

- Flexitime

**Experience**:

- Lettings: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Luton, Bedfordshire (required)

Work Location: In person

Reference ID: AHP0874

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