IT Field Support Analyst

3 weeks ago


Luton Bedfordshire, United Kingdom Churchill Services Full time

IT Field Support Analyst

Based at Luton with travel to Hatfield, London, Croydon and Peterborough

Salary £24,000 to £26,000

We Put People First so you can Deliver Outstanding Service

This is great opportunity for an IT Field Support Analyst to join our IT team in our Luton office to ensure the smooth running of the Business IT requirements. As an IT Field Support Analyst, you will be assisting and supporting the IT Manager across a diverse portfolio of work. Providing onsite support for the Luton office and local offices.

Do you have what it takes to join our team? Are you a technically minded individual or a Level 1 IT engineer with good IT Support abilities looking to take their career to the next level? Do you understand IT systems and office applications?

As IT Field Support Analyst you will:

  • Providing onsite support for the Luton office, and local offices; Hatfield, London, Croydon & Peterborough and Managing the IT server Room at the Luton office
  • Be a point of contact for phone calls, emails
  • Support tickets from employees regarding IT issues and queries,
  • Log all queries in the Service Desk ticketing system.
  • Providing 1st and 2nd line support and administration including troubleshooting of IT related problems from software to hardware, such as mobile phones, laptops, PCs, printers, basic network issues and all IT Managed applications. Escalating to the senior support teams where appropriate.
  • Controlling starters, leavers, and permission changes and Administration of IT assets

As IT Field Support Analyst you’ll have:

  • Excellent customer service focus and able to perform general IT administrative activities.
  • Computer literate skills with the ability to find solutions and investigations.
  • Effective communicator with first class telephone and communication skills
  • Strong team player but also have the ability to work on own initiative, with a high level of attention to detail, ability to plan and prioritise workload, and identify problems and make decisions
  • A problem solver with a logical and structured approach to work
  • IT qualifications – desirable

Must be able to travel to other regional sites as requested by the management.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff

  • We are employee-owned, making you a beneficiary of our future success
  • Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
  • More than 250 perks and hundreds of exclusive deals and discounts
  • Lots of training, development & apprenticeship opportunities to grow and progress your career
  • Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
  • All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’r

Qualifications:

Key Qualifications

  • GCSE A-C or equivalent (at least 3)
  • IT Support
Keywords:IT, 1st /2nd Line Support, Level 1 IT engineer, Luton #J-18808-Ljbffr

  • Luton, United Kingdom Churchill Services Full time

    IT Field Support AnalystBased at Luton with travel to Hatfield, London, Croydon and Peterborough Salary £24,000 to £26,000We Put People First so you can Deliver Outstanding ServiceThis is great opportunity for an IT Field Support Analyst to join our IT team in our Luton office to ensure the smooth running of the Business IT requirements. As an IT Field...


  • Luton, United Kingdom Shared Services Full time

    Job Description: This is great opportunity for an IT Field Support Analyst to join our IT team in our Luton office to ensure the smooth running of the Business IT requirements. As an IT Field Support Analyst, you will be assisting and supporting the IT Manager across a diverse portfolio of work. Providing onsite support for the Luton office and local...

  • Business Analyst

    1 month ago


    Bedfordshire, United Kingdom Capital IT Resourcing Full time

    **Business Analyst** Permanent Location: Bedfordshire with Working from Home **Salary**: £50,000 - £60,000 My client are URGENTLY seeking a **Business Analyst** on a permanent basis. This will be working for a UK wide company and someone who are one of the most well known names in their industry. With this role there is a lot of flexibility to workfrom...


  • Luton, Bedfordshire, United Kingdom Expleo Group Full time

    Are you an Automotive Graduate or Connected Car Engineer looking for your next opportunity? Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Expleo are recruiting for Connected Car Analyst's to support our global automotive client, based in Bedfordshire, in...

  • IT Support Analyst

    4 weeks ago


    Luton, Bedfordshire, United Kingdom Civica Full time

    Technical Services Analyst Location: Home Based / Luton - on site 2 days a week in Luton Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365 We are looking to recruit a Technical Services Analyst for Civica's Infrastructure Team based on site with Luton Council. This is an excellent opportunity for an IT Infrastructure professional...

  • IT Support Analyst

    3 days ago


    Luton, Bedfordshire, United Kingdom Civica Full time

    Job Description Technical Services Analyst Location: Home Based / Luton - on site 2 days a week in Luton Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365 We are looking to recruit a Technical Services Analyst for Civica's Infrastructure Team based on site with Luton Council. This is an excellent opportunity for an IT...

  • IT Support Analyst

    3 weeks ago


    Luton, Bedfordshire, United Kingdom Civica Full time

    Technical Services Analyst Location: Home Based / Luton - on site 2 days a week in Luton Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365 We are looking to recruit a Technical Services Analyst for Civica's Infrastructure Team based on site with Luton Council. This is an excellent opportunity for an IT Infrastructure professional...


  • Luton, Bedfordshire, United Kingdom Expleo Group Full time

    Are you an Automotive Graduate or Connected Car Engineer looking for your next opportunity? Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Expleo are recruiting for Connected Car Analyst's to support our global automotive client, based in Bedfordshire, in...

  • Asbestos Analyst

    4 weeks ago


    Luton, United Kingdom Penguin Recruitment Ltd Full time

    **Asbestos Analyst** **£29,000 - £36,000** **Luton, Bedfordshire** A new opportunity has become available for an enthusiastic and ambitious Asbestos Analyst to join a rapidly growing, UKAS accredited Asbestos Consultancy. Due to a sharp increase in workload, our client has an active need for a BOHS P403 & P404/RSPH3 qualifiedAsbestos Analyst to join...


  • Bedfordshire, United Kingdom Ashdown Group Full time

    An industry-leading IT consultancy firm based in Bedfordshire is looking to add a Service Desk Analyst to its growing IT helpdesk team. This role is paying a salary of £20,000 - £25,000 based on experience plus training & benefits. This role will be site based 5 days a week and will be ideal for an IT graduate, a junior IT support analyst, someone who has...


  • Luton, Bedfordshire, United Kingdom Connexa IT Recruitment Full time

    About the Company My client is a well-regarded technology provider in the retail sector. They are on the lookout for a Head of Support Services to lead their Helpdesk operations. If you have a wealth of experience in customer service, a technical background, and a knack for building strong relationships, this could be your next role. Role Overview Build...

  • Connected Car Analyst

    2 weeks ago


    Luton, Bedfordshire, United Kingdom Expleo Group Full time

    Are you an Automotive Graduate or Connected Car Engineer looking for your next opportunity? Expleo are recruiting for Connected Car Analyst's to support our global automotive client, based in Bedfordshire, in their vision to deliver the most distinct and innovative range of road vehicles, all equipped with state-of-the-art technology, for ongoing...


  • Luton, Bedfordshire, United Kingdom Concept Resourcing Full time

    IT Field Service Engineer - Luton Concept are currently recruiting for an experienced IT Field service Engineer based in Luton to travel between North London and Milton Keynes to repair, service and calibrate customers cash counting equipment The successful Engineer will be working onsite for a leading high street bank on a 6 month contract Attend...


  • Luton, Bedfordshire, United Kingdom ASI Recruitment Full time

    Commercial Vehicle - Field Service Technician A global leader in intelligent drive technology and with a reputation for innovative and smart products our client can provide you with the opportunity to be working at the cutting edge of automotive technology with constant training and development of your skills along with an opportunity to build a long-term...


  • Luton, Bedfordshire, United Kingdom Innovate Full time

    Job Description Field Service Engineer Our client is a leading provider of cutting-edge X-ray systems for security applications. They are seeking a dedicated and skilled Field Service Engineer to join a functional team. Servicing, repairing, maintaining electro-mechanical systems. Work with Account Sales teams, providing technical expertise during...

  • Field Service Engineer

    15 hours ago


    Luton, Bedfordshire, United Kingdom E3recruitment Full time

    This Field Service Engineer position gives you the opportunity to join a growing manufacturing company based in North Yorkshire. With this position being field based the areas it will cover (but are not limited to) will be South and East of England. Plenty of overtime available which is offered at an advanced rate. The working hours are Monday to Thursday...


  • Luton, Bedfordshire, United Kingdom Bright Purple Full time

    Senior Pension Implementation Analyst - UK Remote About Us We are a consultancy who create and implement resilient and responsible pension strategies to help your organisation and people look forward to a more secure financial future. From pension administration and consultancy to the latest technology and engagement techniques we help support your...


  • Luton, Bedfordshire, United Kingdom Concept Resourcing Full time

    IT Field Service Engineer - Luton Concept are currently recruiting for an experienced IT Field service Engineer based in Luton to travel between North London and Milton Keynes to repair, service and calibrate customers cash counting equipment The successful Engineer will be working onsite for a leading high street bank on a 6 month contract Details of...

  • Analyst I

    2 days ago


    Luton, Bedfordshire, United Kingdom TUI Cruises GmbH Full time

    As TUI focuses on becoming customer obsessed, Customer Analytics has never been more important which makes this an exciting time to join us! We are investing heavily in the application of data and Customer Decisioning technology at a Global level, meaning analytics will be driving our customer strategy and market-leading personalised customer experiences...


  • Luton, Bedfordshire, United Kingdom Hello Recruitment Associates Full time

    Commercial Vehicles Field Service Technician - Engineering - Home Based - Luton Area - £50000 to £60000 depending on experience. Hello Recruitment is delighted to be recruiting a Commercial Vehicles Field Service Technician for a large Engineering business based in South London. This is a permanent position where they want to locate the individual in the...