Communications and Admin Officer

1 month ago


London, United Kingdom Merton Centre for Independent Living Full time

Job description

**Are you passionate about pushing for change? We have an exciting opportunity to join our team as a Communications & Admin Officer.**

We are seeking a passionate and skilled individual to join Merton Centre for Independent Living’s (Merton CIL) team.

**About the role**

This newly created role supports our strategic aims to promote independence and inclusion, identify and challenge discrimination and work with Deaf and Disabled people to achieve change locally. We do this through advice services, social policy work, engagement and events, communications, member led policy work and more. This role is key to ensuring that the organisation runs smoothly and achieves its aims.

**About Merton CIL**

Merton CIL is a user-led Deaf and Disabled people’s organisation based in the London Borough of Merton. We are run and controlled by and for Deaf and Disabled people. We support Deaf and Disabled people across the full spectrum of impairment including physical and sensory impairments, long term health conditions, learning difficulties and neurodiversity.

We work within the social model of disability and to an independence charter, co-designed with Deaf and Disabled people to ensure we can influence key issues affecting our lives in a variety of ways.

We provide a holistic service, with all work feeding into our three aims:
1. Promoting Independence and Inclusion.

2. Identifying and Challenging Discrimination.

3. Achieving Change Locally.

You can find out more about Merton CIL by watching our short film - here (please visit advert on our website)

You can also read case studies from service users and staff in our latest impact report - here (please visit advert on our website)

**Why work for Merton CIL?**

At Merton CIL, we work hard to address the marginalisation of Deaf and Disabled people and make a real difference in Merton and the wider community. By joining us, you would be part of a team that are passionate about pushing for a fairer society where Deaf and Disabled people can take control over their lives and achieve full participation.

**What we offer**:

- Salary of **£25,700-£30,000** per annum dependent on skills and experience.
- Annual incremental salary increase, dependent upon funding.
- Working hours - **28 hours** per week. Flexibility around how these hours are spread over a week.
- Fixed term contract until **30 March 2025 **with the possibility of extension** **dependent upon funding.
- Hybrid working - 50% of **working hours from home** and 50% in the office to allow for community, collaboration, and support.
- **Pension** with employer contribution.
- 33 days **annual leave **(pro rata for part time employees).
- **Disability leave**, if eligible.
- **Training and development** opportunities.
- One week per year for you to spend on work at Merton CIL which interests you outside of your role to **support innovation and skills development**.
- 24/7 **employee assistance scheme** available to support you.
- Access to **employee benefits & discounts**.
- **A diverse team**. Merton CIL is committed to equality, diversity and reflecting the communities we serve.

The **Communications & Admin Officer Role** will focus on:
**Administrative tasks**

2. Supporting with the management of Merton CILs general enquiries telephone line. - welcoming, assisting and directing callers and visitors and recording all relevant information on our database.

3. Providing administrative support to the Senior Management Team and on occasion Board of Trustees.

4. Supporting with financial administration including filing invoices, petty cash management and purchase order systems.

5. Providing support to volunteers and recording all volunteer contact on our database.

6. Supporting implementation of our Data Protection and Health and Safety policy.

7. Supporting with general administrative duties including taking and typing up minutes where required.

8. General office management support such as post, monitoring and maintaining stationery supplies, checking prices, checking off deliveries etc.

**Communications & Marketing**

9. Supporting with the implementation of Merton CIL’s communications strategy.

10. Supporting with the management of all social media channels and scheduling of content.

11. Leading on the creation of informative and accessible content for all Merton CIL projects in line with our house style.

12. Supporting with the management and development of the Merton CIL website. Including writing copy, search engine optimisation, improving user journeys, accessibility and uploading content.

14. Supporting with the development of internal communications tools and procedures.

15. Supporting with the planning, delivery, evaluation and recording of events including Craftivism & Chat.

16. Developing Merton CIL’s membership offering including engagement methods.

17. Maintaining and updating membership records inline with GDPR.

18. Leading on the marketing and promotion o



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