Customer Service Assistant
3 weeks ago
**Duties**:
- Handle and resolve customer complaints in a professional manner
- Utilise phone etiquette skills to ensure positive customer interactions
- Up sell products or services to increase revenue
- Communicate effectively with customers in English and Spanish
- Analyse customer needs and recommend appropriate solutions
**Skills**:
- Strong communication and interpersonal skills
- Ability to analyse information and solve problems effectively
- Experience with data entry and CRM software is a plus
- Demonstrated ability to upsell products or services
- Excellent phone etiquette and customer service skills
Pay: From £24,597.12 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Swindon, SN2 2PN: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 09/05/2024
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