Care Coordinator
7 months ago
**Job description**
**About Bridgewater Home Care**
We are offering an excellent opportunity for an energetic **Care Coordinator **to join our office in **Halton** You will be responsible for coordinating a growing team of office staff and Care Specialists.
Our desire to make a positive impact that goes above and beyond standard home care. We give families peace of mind by providing a reliable and trusted service, flexible around modern-day life.
Bridgewater Home Care was established by a family’s own personal experiences of finding difficulties sourcing quality care services. We are driven by the passion to positively transform a person’s life.
We are a company that you can truly feel proud to work for, becoming part of our wider support network known as our Bridgewater Family.
**About the role**
You will be responsible for managing the care team rotas, supporting the growing team of carers, whilst benefitting from the support of your Manager and the amazing Bridgewater Home Care team.
What we are looking for is someone who is great with people, loves to find solutions to problems and can turn any frown upside down
As a Care Coordinator, you will be joining a skilled and professional team, who put the client at the heart of everything we do. Your responsibilities will involve:
- Identify suitable matches for clients
- Schedule carers weekly and monthly rotas
- Handle carer queries
- Accepting, allocating and processing referrals for new client
- Talking to the clients and family members on a regular basis about their care
- Identify current and future recruitment needs
- Take part in the on-call rota on a rotational basis
- Take on-call duties on a rolling rota basis
- Telephone & face to face customer service
- Strong attention to detail
We recognise the importance of treating our staff well which is shown in our high staff retention. We achieved a **100% employee satisfaction** score from an independent survey. We offer high level support towards further qualifications and excellent opportunities to progress, so who knows where this exciting opportunity may take you
What experience and qualifications will you need?
- Preferably at least 2 least years rostering / scheduling experience
- Excellent organisational and planning skills
- A valid driving licence and access to a car
- Knowledge of the local area is preferred
- IT literate with the ability to learn new systems
- Strong literacy skills
- Passionate about quality care and making a difference
You will gain a variety of excellent benefits, including:
- Remuneration between £23,000 - £26,000 per year depending on experience
- Continued Professional Development
- Fantastic supportive network
- Career progression opportunities is desired
**Salary**: £23,000.00-£26,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
**Experience**:
- Rostering: 2 years (preferred)
- Home care: 1 year (required)
Licence/Certification:
- Drivers licence with access to own vehicle (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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