Product Specialist

3 weeks ago


Leeds, United Kingdom Harcourt Matthews Full time

**Product Specialist - Legal Technology**
**London, Birmingham, Leeds, Manchester - hybrid working**
**£30,000 £35,000 **+ Bonus & benefits

**The Company**

This global Legal Professional Services group, operating within the UK, Europe, US and Asia, has a reputation for delivering outstanding services and innovative product solutions. The business has established a track record for completing international assignments on behalf of a worldwide blue-chip client base. The development of internal legal technology capabilities has led to the creation of a new opportunity for a Product Specialist to join an expanding Technology team in a client facing technical role. Working at the heart of digital transformation, you will work with the Product Owner, relevant Stakeholders, and clients on day-to-day activities for the development and adoption of HighQ Collaborate.

**Key Responsibilities** of the Product Specialist
- Support the delivery of the HighQ Collaborate strategy
- Work with stakeholders to deliver ongoing benefits across HighQ Collaborate
- Support upskilling stakeholders in HighQ Collaborate across the practice groups
- Complete user testing and support go live activities
- Deploy Agile project management methodologies as well as IT best practice to provide an excellent and efficient service to all stakeholders

**Skills & Attributes** of the Product Specialist
- Enthusiastic and self-aware, adapting style to suit the situation, acting as a positive role model for the team
- Displays high standards of professional and personal conduct
- Excellent customer service and relationship management
- Good communication at all levels and across a range of mediums
- Comfortable pushing back/suggesting area of improvement
- Identifies issues across a range of situations and uses initiative to resolve
- Receptive to feedback, change, new initiatives and continually identifies ways to enhance the product and to develop own skills
- Demonstrates an awareness of risk issues in the context of their day-to-day activities.
- Able to escalate accordingly and provide an informed point of view

**Applications can only be considered from those eligible to live & work in the UK without restriction.**
- Harcourt Matthews is acting as an Employment Agency in relation to this vacancy. Our divisions include: Legal Operations (Legal Tech and Legal Project Management, LPM, Operations Project Managers, Change, Innovation and Process Improvement); Accounting & Finance (Part and fully qualified Accountants); Pricing & Strategy; Pfi/PPP & FM._
- Keywords: Product Specialist, Product Owner, HighQ, Agile, Project Management, Law, Legal_

Ref: BHJOB3543_5612


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