Helpdesk Administrator

1 month ago


Bracknell, United Kingdom Priority Appointments Full time

We are delighted to be seeking a Helpdesk Administrator to join our innovative and reputable client as they add to their growing Support Team. Offering a 21k salary + 2k annual bonus, this role comes with great benefits including Private Medical Insurance, a holiday purchase scheme, Gym membership schemes and your birthdays off

**As the Helpdesk Administrator you will enjoy**:
20 days holiday with 2 additional days after 2 years of service
Holiday purchase scheme
Birthday day off
Company pension scheme
Private medical insurance
Life cover
Cycle to work scheme
Gym membership scheme

As the Helpdesk Administrator your responsibilities will include:
To create work orders, purchase orders and manage vendor price lists
Co-ordination of engineers workload and priorities
Raising purchase orders, maintaining stock and ordering parts for the service team
Updating and creating warranties and assets within the support system.
Processing warranty sales orders
Scheduling training courses for clients
Scheduling onsite engineering requests and ensuring that all documentation is tracked from site visits

**To succeed as the Helpdesk Administrator you will have**:
Good understanding of Microsoft office, i.e Word, Excel and Outlook
A keen eye for detail
Friendly customer centric approach
Some experience of working towards KPI targets
Ability and willingness to learn new skills as the business grows
Great customer service skills
Good communication skills

**HOW DO I APPLY**:
If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic RECOMMEND A FRIEND scheme call us TODAY for more details.



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