Engagement Officer
5 months ago
We are looking for a motivated individual who is eager to contribute, spark fresh ideas and go beyond expectations. This individual will show boundless energy and enthusiasm for the Charity and all that it has to offer.
The Engagement Officer will welcome all visitors to our centre, acting in a friendly, polite manner to ensure a positive experience is enjoyed by all.
The Engagement Officer will have an understanding of the needs of people with sight loss and will respond to all enquiries in a professional manner.
The role includes developing relationships with a broad range of internal and external stakeholders such as staff, members, volunteers, trustees and community groups, working within the team to identify opportunities and ways of engaging people with sight loss in a whole range of communities.
Main responsibilities:
- To engage with current members with a proactive awareness of the circumstances and needs of the people we support, with a willingness to provide support as needed in line with our Charity’s aims and capabilities.
- To work within the team to identify, plan coordinate and participate in events to promote the Charity and engage new members.
- To support the development of the service bringing relevant, current and fresh ideas to the team to enrich experiences for all members.
- To offer information, advice and guidance and provide user information about specialist equipment.
- To promote the organisation and services in a positive manner
- To effectively and efficiently deal with correspondence, telephone calls and record keeping.
- Improve skills and knowledge by participating in personal development, attending appropriate training courses and attending regular supervision as requested.
- Maintain confidentiality of all information regarding members and their needs.
- Be committed to the organisations environmental standards to minimise damage to the environment and work towards achieving good sustainable practices.
- Undertake any other duties as may be required within the scope of the post.
A good understanding of sight loss.
Knowledge of aids, equipment and technology available to support independent living.
You should be able to work effectively under guidance and on your own initiative.
We are an Equal Opportunities employer.
**Salary**: £12.52-£12.53 per year
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
Ability to Commute:
- Halifax (required)
Work Location: In person
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