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Network Pre Analytics Service Lead

6 months ago

Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

Coventry and Warwickshire Pathology Service (CWPS) have Pathology Laboratories across three Hospital sites: Coventry Hospital, George Eliot Hospital and Warwick Hospital offering services to 1.8 million patients across the region. There are also a number of stabilisation sites and phlebotomy services offered across the region including Hospital of St Cross in Rugby and City of Coventry Health Centre, where Phlebotomy and Specimen Reception services also operate as part of the CWPS Pre-Analytics Department.

Departments within CWPS include Chemistry and Immunology, Haematology, Microbiology, Virology and Molecular Pathology, Histopathology, Pre-Analytics including Phlebotomy, and Mortuary services. With a dedicated workforce of over 500 staff, CWPS provide a range of tests across many different analysers and equipment, using state-of-the-art technology and specialist techniques.

An exciting opportunity has arisen within the Pre-Analytics team for a Pre-Analytics Service Lead with specific responsibility for Phlebotomy. This opportunity is open to Nurses, Healthcare Scientists or a General Manager with proven management experience.

The role involves management responsibility of the Phlebotomy team across CWPS, and you will have direct line management responsibility of two Band 5 Pre-Analytic Lead Phlebotomy Supervisors. We provide a Phlebotomy service on Wards across our Hospitals, at stabilisation sites, community centres and home visits. You will be working alongside the Pre-Analytic Service Lead for Specimen Reception and Transport, providing cross-cover support for each other including staff management, development of initiatives to improve quality and patient care, and delivering the strategy and vision under the steer of the Network Haematology and Pre-Analytics Discipline Manager.

Under the direction of Haematology Network Manager, you will manage and administer resources across the CWPS Network and be responsible for the operational management and performance of those staff and services.

You will ensure adequate cover for service, enabling efficient and effective delivery of services across network. You will contribute towards capacity planning, objective setting and audit management of the service. You will ensure clear communication systems are in place and contribute to management of Trust KPI including management of risks.

You will participate in the investigation of incidents and complaints providing clear action plans to reduce or eliminate reoccurrence, and act as a point of escalation.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

You will have Line management responsibility of the Pre-Analytics service including recruitment and selection, performance management, employee relations and workforce planning.

You will ensure that all HR policies are observed and adhered to and complete all the necessary paperwork and maintain communications with Payroll and Human Resources Department regarding personnel issues. You will also maintain oversight for training compliance.

Service improvement
You will assist with the development of an annual programme of quality improvement, incorporating project plans, objectives and any other business priorities of the service into an Annual Management Review (AMR).

You will manage and oversee the continued development of Stabilisation sites RSX, COCHC, UHCW, Warwick sites and movement of work to GEH. This will include community bleed centres and Coventry pharmacies which offer phlebotomy services.

You will lead on service improvement and change management, including staff