Income Assistant
4 months ago
We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.
**What you'll be doing**
We are looking for an Income Assistant on a 9-12 month fixed term maternity cover contract. In this role you will manage the direct debit (DD) process and rent verifications via the Universal Credit (UC) portal with the aim of supporting customers to sustain their tenancies.
- Daily management of the DD process including setting up new DDs, amending DDs due to requests from customers and changes to benefit awards, cancelling DDs.
- Creating and sending DD files for collection to BACS after authorisation.
- Management of DD returns including processing to customer accounts and contacting customers to request payment.
- Promote a rent on time culture, which means we expect rent to be paid when due with customers never being in arrears.
- Make affordable sustainable arrangements with customers based on their ability to pay and monitor these to ensure they are adhered to.
**Requirements**:
**What we're looking for**
- Evidence of attainment of good literacy and numeracy through GCSEs of equivalent.
- Experience of working within a customer facing role with proven ability to deal with customers.
- Excellent organisational skills with the ability to take a flexible approach in managing conflicting priorities under pressure.
- Strong IT skills and experience of using a range of ICT systems to a high degree of accuracy.
Wellbeing is a priority for us, and we aim to help our employees achieve a successful work/life balance and have adopted an agile working style. We host a range of learning activities to develop our people, support their career aspirations and professional qualifications. We encourage employee participation on all levels and we’re always open to new ideas or ways of working.
**Benefits**
- **The salary for this post will be £27,300 pro rata Per Annum**:
- Learning and development opportunities
- Healthcare cash plan
- Robust employee reward and recognition programme
- Free and confidential Employee Assistance Programme
- CHParticipate volunteering programme
- Competitive pension scheme
- 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year.
- 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP.
We value our people and listen to feedback to ensure we are a great place to work and are able to attract and develop the careers of the best talent in the market.
-
Income Assistant
5 months ago
Chelmsford, United Kingdom CHP Full time**What you'll be doing** We are looking for an Income Assistant to undertake management of the direct debit process and rent verifications via the Universal Credit portal with the aim of supporting customers and sustain their tenancies. - Daily management of the Direct Debit (DD) process, including creating and sending files for collection to BACS. -...
-
Finance Assistant
4 months ago
Chelmsford, United Kingdom Essex County Council Full time**Finance Assistant** Fixed Term, Full Time £23,344 per annum Location: Chelmsford Working Style: Anywhere worker **Please note that this is a Fixed Term Contract / Secondment opportunity for a period of 12 months.** **The Opportunity** Purchase to Pay (P2P) and Income aims to provide a comprehensive financial transactional and support service,...
-
Debt Collection Finance Assistant
5 months ago
Chelmsford, United Kingdom Essex County Council Full time**About the role** **Debt Collection Finance Assistant** Permanent, Full Time Up to £22,361 per annum Location: Chelmsford Working Style: Anywhere worker **This position is an Anywhere Worker role with the expectation the successful worker will attend County Hall, Chelmsford one day per week.** **Interviews will be undertaken remotely using Microsoft...
-
Warehouse Assistant
3 weeks ago
Chelmsford, Essex, United Kingdom Adecco UK Limited Full timeWarehouse Operative Job DescriptionWe are seeking a skilled and detail-oriented Warehouse Operative to join our team at Adecco UK Limited. As a key member of our warehouse team, you will be responsible for ensuring the efficient and accurate processing of orders, receiving and documenting incoming stock, and maintaining a high level of inventory...
-
Warehouse Assistant
3 weeks ago
Chelmsford, Essex, United Kingdom Adecco UK Limited Full timeWarehouse Operative Job DescriptionWe are seeking a skilled and detail-oriented Warehouse Operative to join our team at Adecco UK Limited. As a key member of our warehouse team, you will be responsible for ensuring the efficient and accurate processing of orders, receiving and documenting incoming stock, and maintaining a high level of inventory...
-
Finance Assistant
4 months ago
Chelmsford, United Kingdom Essex County Council Full time**About the role** **Finance Assistant - Debt Collection** Fixed Term - 12 months duration, Full Time - 37 Hours Per Week £22,361 per annum Location: Chelmsford Working Style: Anywhere worker **Please note this is a Fixed Term Contract opportunities for a period of 12 months.** **This position is an Anywhere Worker role with the expectation the...
-
Warehouse Assistant
3 weeks ago
Chelmsford, Essex, United Kingdom Adecco UK Limited Full timeWarehouse Operative Job DescriptionWe are seeking a skilled and detail-oriented Warehouse Operative to join our team at Adecco UK Limited. As a key member of our warehouse team, you will be responsible for ensuring the efficient and accurate processing of orders, receiving and documenting incoming stock, and maintaining a high level of inventory...
-
Warehouse Assistant
3 weeks ago
Chelmsford, Essex, United Kingdom Adecco UK Limited Full timeWarehouse Operative Job DescriptionWe are seeking a skilled and detail-oriented Warehouse Operative to join our team at Adecco UK Limited. As a key member of our warehouse team, you will be responsible for ensuring the efficient and accurate processing of orders, receiving and documenting incoming stock, and maintaining a high level of inventory...
-
Administration Assistant
5 months ago
Chelmsford, United Kingdom Gepp & Sons Solicitors LLP Full time**Job Purpose**: We have an opportunity for an administration assistant to join the Private Client Department in the Chelmsford office. As a key member of the team, you will be required to assist with supporting all of the team to include general administrative tasks in relation to individual file management and taking calls for new enquiries for the...
-
Lettings Manager Assistant
3 weeks ago
Chelmsford, Essex, United Kingdom GCB Recruitment Full timeLettings Manager AssistantOur client, a well-respected and award-winning estate agency, is seeking an experienced Lettings Manager Assistant to join their close-knit team in Chelmsford. As a key member of the team, you will play a vital role in supporting the Lettings Manager in achieving business targets and delivering exceptional customer service.Key...
-
Lettings Manager Assistant
3 weeks ago
Chelmsford, Essex, United Kingdom GCB Recruitment Full timeLettings Manager AssistantOur client, a well-respected and award-winning estate agency, is seeking an experienced Lettings Manager Assistant to join their close-knit team in Chelmsford. As a key member of the team, you will play a vital role in supporting the Lettings Manager in achieving business targets and delivering exceptional customer service.Key...
-
Executive Assistant
6 days ago
Chelmsford, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a highly skilled Administrator to provide administrative support for our team in the UK. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Handle incoming correspondence, maintain office supplies and equipment inventories, and prepare and edit...
-
Marketing Assistant
5 months ago
Chelmsford, United Kingdom Gepp & Sons Solicitors LLP Full time**Job purpose**: We have an opportunity for a marketing assistant to join the Marketing and Business Development team. As a key member of the team, you will be required to support and assist the Business Development and Marketing Director with various projects and campaigns across the Firm and for different practice areas/sectors. As a leading law firm in...
-
Customer Service Assistant
5 months ago
Chelmsford, United Kingdom Link Collective Full timeCustomer Service Assistant at Link Collective! Are you looking for a new role in which to put your people skills to great use? Do you feel you would thrive within a supportive team in the workplace? We are looking for a person who is prepared to handle front of house customer care on site at our client events with a vibrant and personable...
-
Administration Assistant
5 months ago
Chelmsford, United Kingdom Gepp & Sons Solicitors LLP Full timeJob Purpose: As a leading law firm in Essex, Gepp Solicitors can trace its roots back to 1768 and is a well-known name in the area. With a rating of 4.8/5.0 on Review Solicitors and over 1,000 reviews to back this up, the firm is one with a great reputation. Responsibilities and Duties: - Logging Wills away in accordance with the Firm’s procedures -...
-
Warehouse Assistant
4 weeks ago
Chelmsford, Essex, United Kingdom Adecco UK Limited Full timeWarehouse Operative Job DescriptionWe are seeking a skilled Warehouse Operative to join our team at Adecco UK Limited. As a key member of our warehouse team, you will be responsible for ensuring the smooth operation of our inventory management system.Key Responsibilities:Pick and pack orders accurately and efficiently, meeting tight deadlines and maintaining...
-
Legal Assistant
5 months ago
Chelmsford, United Kingdom Gepp & Sons Solicitors LLP Full timeJob Purpose: As a leading law firm in Essex, Gepp Solicitors can trace its roots back to 1768 and is a well-known name in the area. With a rating of 4.8/5.0 on Review Solicitors and over 1,000 reviews to back this up, the firm is one with a great reputation. Responsibilities and Duties: - Logging Wills away in accordance with the Firm’s procedures -...
-
Warehouse Assistant
4 weeks ago
Chelmsford, Essex, United Kingdom Adecco UK Limited Full timeWarehouse Operative Job DescriptionWe are seeking a skilled Warehouse Operative to join our team at Adecco UK Limited. As a key member of our warehouse team, you will be responsible for ensuring the smooth operation of our inventory management system.Key Responsibilities:Pick and pack orders accurately and efficiently, meeting tight deadlines and maintaining...
-
Assistant Lettings Manager
4 months ago
Chelmsford, United Kingdom GCB Recruitment Full timeOur client a well-respected, award-winning estate agency is actively seeking an Assistant Lettings Manager to join our client's close-knit team in Chelmsford. If you have 3 years of experience in Lettings looking to step up then this could be the right opportunity for you! Working hours: As an Assistant Lettings Manager, you’ll be required to work...
-
Female Complex Care Assistant
4 weeks ago
Chelmsford, Essex, United Kingdom Cera Care Full timeJob Title: Female Complex Care AssistantWe are seeking a dedicated and compassionate Female Complex Care Assistant to join our Specialist Services Team in the Chelmsford area. As a key member of our team, you will provide high-quality care and support to our clients with complex needs.Key Responsibilities:Provide care and support to clients with complex...