Credit Controller
5 days ago
**The Company**
This position is within a large multi-utility infrastructure provider that specialises in providing multi-utility metering and data services as well as network construction and ownership of assets.
**The Role**
As a Credit Controller, you will be responsible for managing sales ledger balances for a portfolio of clients through the end to end recovery cycle in order to maximise cash collection whilst also minimising risk and aged debt.
**Responsibilities**
- Ensure cash collection is in line with customer contractual payment terms;
- Proactively and positively engage with customers to minimise cash recovery time and exposure in overdue debt;
- Ensure recovery interventions are carried out at agreed times in recovery cycle utilising the company’s Credit Management System;
- Where appropriate, utilise Credit Reference Agencies to inform credit and recovery decisions;
- Build strong internal relationships to ensure efficient dispute resolution and leveraging other business expertise where necessary;
- Provide intelligence and customer insight as required to Operational and Commercial functions to facilitate appropriate decision making and maximising cash collection opportunities;
- Ensure receipts are identified and allocated accurately within agreed timescales;
- Provide monthly and ad-hoc reporting on various credit areas such as customer balances, cash flow forecasting and problematic or disputed balances;
- Propose customer balances for write off along with justification, demonstrating all recovery options have been exhausted;
- Manage insolvency cases, ensuring claims are completed and submitted accurately as well as in a timely manner to minimise exposure and maximise recovery opportunities;
- Engage with third party debt recovery experts where they have been appointed;
- Ensure relevant systems are maintained with a complete and accurate record of customer interactions, history and notes.
**Requirements**:
- 2 years experience within a B2B Credit Controller role or equivalent;
- Experience using Sage and a Credit Management System;
- Knowledge of Scottish & English debt recovery processes;
- Experience of utilising Credit Reference Agency data to manage risk;
- Strong communication skills;
- Ability to work within a team;
- Strong negotiation skills;
- Able to build trust between customers and within the company.
**Benefits**
- £20,000-£25,000 salary;
- Hybrid working;
- Bonus scheme;
- Pension scheme;
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Experience**:
- credit controller: 2 years (preferred)
- Sage/Credit Management: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
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