Games Master

4 weeks ago

Newcastle upon Tyne, United Kingdom Escape Full time

**Who are we?**
Founded in 2014, Escape has quickly risen to become the UK’s largest escape room company. We have over 25 locations nationwide as well as several locations internationally. We have expanded our operations to include interactive axe-throwing, as well as several other ventures. We have exciting expansion plans underway with a variety of roles available.

**What does the role consist of?**
This role is located at our new family entertainment centre in central Newcastle. We are looking for full and part-time Games Masters. You must be available Saturdays and Sundays, as well as occasional weekday and evening shifts.

The role will consist of looking after groups of customers from the minute they enter until the minute they depart. It is a varied role with a number of responsibilities. This is a multi-entertainment venue with a wide variety of tasks so flexibility is key.
- A real, warm, friendly welcome including a pregame group briefing.
- Cover all health and safety aspects, and set the scene for their experience.
- Managing the game to ensure that customers gain maximum enjoyment from the experience.
- Team debrief, answer questions and most importantly get a team photo.
- General cleaning and resetting, which can be extensive to align with HSE guidelines.
- Easy maintenance of some aspects of the site.
- Undertake training when needed.
- Basic food preparation and hygiene.

**What are we looking for?**
**Customer service skills** - You need to be a confident individual who is comfortable speaking in front of groups of up to 30 and holding their attention. You must deliver excellent customer service to all teams.

**Dependable**:

- You must be able to work independently as the need arises. You will be responsible for keeping our customers safe and happy. You will be trustworthy and will communicate with the team effectively through Slack.

**Initiative** - You don’t need a great knowledge of puzzles and escape rooms; what you do need though is the ability to think on your feet. Things don’t always go to plan and sometimes you need to come up with solutions quickly.

**Attention to detail** - This will help you monitor the progress of all games in play accurately. It is particularly important when setting the rooms/lanes up for the next game and ensuring there are no mistakes.

**Flexibility** - We are potentially open from early morning to midnight 7 days a week depending on our customers’ requests. You need to be available to work evenings and weekends.

**Teamwork**:

- You must be able to work as a team player, supporting your coworkers and making a collaborative effort to solve problems as they arise.

**How to Apply**

Good luck

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 10-40 per week

**Salary**: £9.25-£10.65 per hour

**Benefits**:

- Employee discount

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Application question(s):

- Available to work the vast majority of weekends with no other ongoing commitments at this time (some time off available at irregular intervals)?

Work Location: In person

  • Senior Games Master

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Active Reality Limited Full time

    Introduction:Are you looking for an opportunity to work for a rapidly growing startup in the gaming industry? We are looking for people with a passion for gaming, and equally passionate about customer service.A growth mindset is a must. This is the launchpad of an exciting career journey in a cutting-edge start-up, with world-changing ambitions and the...

  • Games Master

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Escape Full time

    Who are we?Founded in 2014, Escape has quickly risen to become the UK's largest escape room company. We have over 25 locations nationwide as well as several locations internationally. We have expanded our operations to include interactive axe-throwing, as well as several other ventures. We have exciting expansion plans underway with a variety of roles...

  • Games Master

    3 weeks ago

    Newcastle upon Tyne, United Kingdom EXIT Newcastle Full time

    Are you fun, energetic and confident? Do you want to work at an exciting company in a unique industry? **We are looking for more great people to join our team.** **What We Do**: Live Escape Games! We lock people in a room, and the goal is for them to get out before the hour is up. They have to complete different clues, puzzles and challenges along the way,...

  • Escape Room Games Master

    4 weeks ago

    Newcastle upon Tyne, United Kingdom EXIT Newcastle Full time

    Are you fun, energetic and confident? Do you want to work at an exciting company in a unique industry? Do you possess initiative? Can you work as part of a team? **We are looking for more great people to join our team.** **What We Do**: Live Escape Games! We lock people in a series of rooms, and the goal is for them to get out before the hour is up. They...

  • Game Master

    3 weeks ago

    Newcastle-under-Lyme, United Kingdom Break Free Escape Rooms Full time

    We are looking for a team member to join our growing team as a Games Master. A games master is responsible for the everyday running of our escape rooms including taking bookings in person and over the phone, briefing customers and provide them with an immersive experience. You will need a friendly and confident manner and be able to work under your own...

  • Games Master

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EXIT Newcastle Full time

    Are you fun, energetic and confident? Do you want to work at an exciting company in a unique industry?We are looking for more great people to join our team.What We Do:Live Escape Games We lock people in a room, and the goal is for them to get out before the hour is up. They have to complete different clues, puzzles and challenges along the way, guiding them...

  • Escape Room Games Master

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EXIT Newcastle Full time

    Are you fun, energetic and confident? Do you want to work at an exciting company in a unique industry? Do you possess initiative? Can you work as part of a team?We are looking for more great people to join our team.What We Do:Live Escape Games We lock people in a series of rooms, and the goal is for them to get out before the hour is up. They have to...

  • Games Master

    4 weeks ago

    Kingston upon Thames, United Kingdom Kingston Escape Rooms Full time

    The main purpose of the job is to run escape games and ensure the best possible customer experience from the moment the customer arrives. This includes ensuring that games are properly prepared and that a safe and appropriate environment is always maintained. Main Duties (listed in order of importance) - Greet customers in a friendly and upbeat manner,...

  • Games Master

    2 weeks ago

    Kingston upon Thames, Greater London, United Kingdom Kingston Escape Rooms Full time

    The main purpose of the job is to run escape games and ensure the best possible customer experience from the moment the customer arrives. This includes ensuring that games are properly prepared and that a safe and appropriate environment is always maintained.Main Duties (listed in order of importance) Greet customers in a friendly and upbeat manner, confirm...

  • Scrum Master

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Ronald James Group Full time

    Ronald James Group 2023-03-07 An exciting opportunity to join a company within the online gaming sector who are becoming a global leader. You will be a visible leader as a scrum master, ensuring projects are effectively developed, integrated, and deployed with high quality and on time. This company has a really fun work culture and provides an amazing...

  • Scrum Master

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ronald James Group Full time

    Ronald James GroupAn exciting opportunity to join a company within the online gaming sector who are becoming a global leader. You will be a visible leader as a scrum master, ensuring projects are effectively developed, integrated, and deployed with high quality and on time.This company has a really fun work culture and provides an amazing benefits package...

  • Games Master

    4 weeks ago

    Kingston upon Hull, United Kingdom Escape Full time

    Escape is the largest escape room brand within the UK. This role is based across our two sites in Hull, under the Escape (Hull) and Game of Throwing (Hull) brands. Escape is expanding rapidly and we are looking for both part-time and full-time Games Masters to work 10-40 hours. Must be available Saturdays and Sundays, with weekday work also regularly...

  • Studio Head

    2 weeks ago

    Newcastle upon Tyne, United Kingdom peoplecanfly Full time

    Studio Head - Full-time - Project: Back Office - Department: People - Location: UK, Newcastle (On-site/Hybrid) **Company Description**: People Can Fly is one of the leading independent AAA games development studios with an international team of hundreds of talented individuals working from offices located in Poland, UK, US, and Canada, and from all over the...

  • Studio Head

    2 weeks ago

    Newcastle upon Tyne, United Kingdom peoplecanfly Full time

    Studio Head - Remote - Full-time - Project: Back Office - Department: People - Location: UK, Newcastle (On-site/Hybrid) **Company Description**: People Can Fly is one of the leading independent AAA games development studios with an international team of hundreds of talented individuals working from offices located in Poland, UK, US, and Canada, and from all...

  • Certification Specialist

    2 weeks ago

    Newcastle upon Tyne, United Kingdom LeoVegas Group Full time

    **ABOUT THE ROLE** **YOU WILL BE RESPONSIBLE FOR**: - Actively contributing to the smooth execution and success of certification and/or audit. - Taking control over 3rd party certifications by being one of the main points of contact with the Gaming team. - Reviewing certificates and reporting and escalating any issues related. - Ensuring that every...

  • Trainee Dealer

    4 weeks ago

    Newcastle Upon Tyne, United Kingdom Grosvenor Casinos Full time

    Trainee Dealer - NewcastleCompany DescriptionWe are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.We are on an exciting journey of growth and it's the ideal...

  • Trainee Dealer

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Grosvenor Casinos Full time

    Trainee Dealer - NewcastleCompany DescriptionWe are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.We are on an exciting journey of growth and it's the ideal...

  • Trainee Dealer

    4 weeks ago

    Newcastle upon Tyne, United Kingdom The Rank Group Full time

    Company Description We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join...

  • Trainee Dealer

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Grosvenor Casinos Full time

    Trainee Dealer - NewcastleCompany DescriptionWe are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.We are on an exciting journey of growth and it's the ideal...

  • Trainee Dealer

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Grosvenor Casinos Full time

    Trainee Dealer - NewcastleCompany DescriptionWe are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.We are on an exciting journey of growth and it's the ideal...