Administration Officer
5 months ago
This is an exciting opportunity to join the Cardiac Rehabilitation Service at South Warwickshire University NHS Foundation Trust (SWFT) for a fixed term of 12 months. Through dedicated administrative and clerical support, the post holder will assist the Cardiac Rehabilitation Team including the new Heart Failure Rehabilitation service. Based in the Cardiac Rehabilitation Team at SWFT, the post holder will support all administrative and clerical issues relating to the cardiac rehabilitation service. The post is fulltime, Monday - Friday with consideration of hybrid working.
The role of the Cardiac Rehabilitation Administrative Officer is multi-faceted. Through dedicated administrative and clerical support the post holder will assist the Cardiac Rehabilitation Team with a variety of clerical duties, ensuring the daily smooth running of the service within the acute Trust and where necessary at the external venues used to deliver exercise and information sessions.
The Cardiac Rehabilitation Administrative Officer support to the team and the unit manager in clerical duties, the daily running of the department and ensures that all support facilities are in place.
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4 th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
**Key working relationships**:
Patients, Cardiologists, Advanced Clinical Practitioners, Cardiology Secretaries/ administrator, Cardiology Nursing Teams, Heart Failure Nursing Teams, GP Surgeries, External Organisations, General / Operational / Service Managers
**Key Result Areas**:
The role of the Cardiac Rehabilitation Administrative Officer is multi-faceted. Through dedicated administrative and clerical support the post holder will assist the Cardiac Rehabilitation Team with a variety of clerical duties, ensuring the daily smooth running of the service within the acute Trust and where necessary at the external venues used to deliver exercise and information sessions.
The Cardiac Rehabilitation Administrative Officer support to the team and the unit manager in clerical duties, the daily running of the department and ensures that all support facilities are in place.
Main Duties
Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines.
- Data entry to the National Cardiac Rehabilitation Audit data base
- Liaise with other members of the multi-disciplinary team, such as secretaries, social services etc.
- Requesting and obtaining patient records
- Booking and rescheduling patient appointments when required
- To send receive and distribute referrals and other documents having due regard to their relative urgency and confidentiality.
- Make any relevant follow up appointments
- Photocopying, scanning faxing and filing documents as required
- Provide clerical support to the Cardiac / Heart Failure Rehabilitation Teams
- Log any maintenance work as when required for cardiac rehabilitation equipment that is the responsibility of the service.
Service Improvement and Audit
- To support any service based audits e.g to the role of ward administrator e.g. data entry to the National Audit of Cardiac Rehabilitation Audit (NACR) data base, Trust based patient feedback surveys
Housekeeping Duties
- To order stationary and general supplies to ensure the service runs smoothly and efficiently
- To ensure the cardiac / heart failure rehabilitation service / office housekeeping and organisation is managed effectively and efficiently
Communications and Working Relationships
- To communicate with others in a polite and courteous manner at all times
- The post-holder will be expected to communicate with medical and nursing staff and also with patients, relatives, carers, other members of the public and external organisations
- The post holder should maintain patient confidentiality at all times
- The post holder will be expected to act in accordance with all Trust policies and proce
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