IT Manager
6 days ago
**Position: IT Manager - Hospitality
Location: Central London / Hybrid
Start date: ASAP- 4 weeks
Role type: Permanent**
**Salary:£75-85K + 20% bonus + 5% pension + 5 weeks holiday + medical insurance**
The client
With a variety of prestigious hospitality (beverage, food and entertainment) venues across the south of England, our client is seeking a IT Manager to manage an established team across all departments.
**Hybrid working policy - 3 days per week onsite / 2 days per week remote**
The role
**Duties**:
- Coordinate and facilitate policies / direction on best-practice asset management for IT hardware, software, and equipment.
- Assist with the overall business technology planning, providing a current knowledge and future vision of technology and systems.
- Analyse the business requirements of all departments to determine their technology needs today, and in the future.
- Coach and mentor the team in relation to methodologies, delivery processes and best practices in order to ensure adoption and consistency.
- Ensuring the additional specialist requirements that accompany a modern hospitality environment are fulfilled.
- Lead the process within the business to identify relevant, strategic technology projects.
- Develop the IT team and drive performance management.
- Working closely with the CFO to define company policies and ensure compliance.
- Acting as project lead on all internal IT and systems related projects.
- Managing and providing leadership to the IT team.
- Manage the technology budgets; CAPEX and OPEX
- Manage all third-party systems and infrastructure providers.
- Responsible for maintaining data compliance within the group, specifically: PCI-DSS and GDPR.
- Manage the cyber security plan and mitigating controls to reduce the likelihood of any cyber/security incidents
In addition to excellent communication, collaboration and people skills, you should possess great attention to detail, be a pragmatic person and highly focused on delivery and have the ability to work under pressure.
You should ideally possess experience of the following;
- Experience of developing IT strategy within a business.
- Experience with working with a centralised and integrated ePOS solution. Including integrated delivery solutions and order and pay systems.
- Zonal EPOS or similar
- Fourth Hospitality suite or similar
- Managing an Office 365 estate.
- Managing a multi-site environment and associated local and distributed infrastructure.
- Experience in managing technical teams and outsourced service providers.
- Experience of managing and negotiating third party contracts.
- Stakeholder management.
- Experience of working in a very fast-paced environment.
- A background in a hospitality or multi-site retail environment is essential.
- Demonstrable successful delivery of projects that needed an IT solution.
- Experience in managing hospitality related stock / inventory / reporting and analytics systems.
- Background in managing advanced AV systems and Sky broadcast technology.
- Demonstrable experience in project managing technical aspects of new site openings.
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