Assistant Branch Manager
2 weeks ago
M4 Recruitment are working with a leading merchant who are looking for a Assistant Branch Manager. Based in Kings Langley. This is a full time, permanent role that offers you a competitive salary, 28 days holiday, life assurance & EAP, discretionary bonus,Cyclescheme and Long Service Awards.
**The main responsibilites of the role**:
- Manage daily operations of branch in the absence of Branch Manager
- Assist in implementing business development strategies and help achieve sales targets and projected profit.
- Develop action plans to enhance operational controls and optimize customer service.
- Provide customers with a knowledgeable, friendly and dependable service.
- Maintain and exceed operational standards to provide an excellent working environment for employees.
**Key responsibilities**:
- Build meaningful relationships with customers to understand their requirements,making sure correct products are supplied to meet their deadline and time constraints.
- Communicate personally with customers to ensure customer satisfaction.
- Resolve customer queires or complaints promptly and efficiently.
- Liaise with suppliers and other branches, departments where necessary.
- Lead by example in creating a good atmosphere for employees.
- Ensure a tidy working environment at all times in line with Health & Safety Guidelines
- Builders merchacnt knowledge and experience
- Trade Counter experience.
- Worked in client facing role.
- Excellent customer service.
M4 Recruitment are an employment business and operates as an equal opportunities employer. Authority to issue an advertisement in respect of the above mentioned position has been obtained from the hirer concerned
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