Receptionist/workplace Assistant

1 week ago

Almondsbury, United Kingdom Reed Business Support Full time

**My client based in Aztec West, Bristol (BS32) are recruiting for a Front of House Administrator/Receptionist to join their team.**

The role is to start asap and is on a temp to perm basis.

The perm salary is up to £25,000 and the hours are Mon-Fri 9am-6pm.

**Duties include**:
Provide an exceptional Customer Service experience to site residents and their guests, acting as a point of contact for enquiries they may have

Ensure guests are addressed & served courteously and their needs are anticipated at all times. Exceeding expectations should be a regular daily occurrence

Provide cover for annual leave and sickness for the front of house and mailroom teams

To assist with the smooth running of the Post Room, and that all activities are delivered to agreed service levels.

Ensure that all absences, e.g. lunch breaks, from FOH are managed so that service is seamless during operational hours

Completion of the daily activity checklists and office walkarounds to promote the running of an efficient FOH and BOH service

Monitor and order stationery and office supplies, to ensure adequate stocks across all floors

Monitor and check the bookings for meeting rooms

To be competent and confident in the use of a range of relevant IT systems

To undertake administration duties for FM operations as directed

To take ownership for the visual standards of the front of house, hospitality and site meeting room areas and all related areas that impact on the Customer Experience.

To support with meeting room setups

Replenishment of front of house refreshments and checking of the standards in the area

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