Endoscopy Co-ordinator

You will have day to day responsibility for booking patients, have an in-depth understanding of waiting list management and booking procedures and will manage the endoscopy waiting list ensuring compliance with local and national targets and policies and procedures.
- You will be required to participate in a shift system which will incorporate working hours of
- The Endoscopy Administration Team consists of four endoscopy co-ordinators, a receptionist and a clinic preparation clerk who work very closely with the nursing team within the department
- Deal with queries, visitors and telephone enquiries in a helpful, courteous and efficient manner. Deal efficiently and politely with patients who have to have their endoscopy appointments rearranged
- Provide advice, information, and guidance to patients and relatives regarding endoscopy appointments and general queries about waiting list management and direct any queries about the procedure itself to nursing staff
- Undertake mandatory and other training as deemed necessary and participate in the training and induction of new staff