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Business Support Officer

4 months ago

Avenue, United Kingdom Birmingham Children’s Trust Full time

Birmingham Children’s Trust is becoming stronger and stronger. We are the largest provider of family support and social care services for children, young people and families in England. Our goal is to become a leading centre of excellence in both social care and family support. By working with us, you will be part of a supportive, dynamic service that helps us improve our service to ‘Outstanding.’

We have some excellent opportunities in our Business Support Service for self-motivated Business Support Officers/PA’s who provide essential support to our Senior Managers. The purpose of the Management Support Team is to build a relationship that helps and enables Senior Managers to work at the highest levels of efficiency, support them to be well organised, proactively anticipate their needs and forward plan for them which assists them to complete their role. We provide full secretarial and administrative support to Senior Managers that include the Chief Executive, Directors, Assistant Directors, and Heads of Services.

You will play a key role in the smooth day to day running of the service we are looking for people who are well organised; have good attention to detail and can work to and meet tight deadlines; you must be able to work well within a team environment, be customer and child focused and be proactive to deliver the role with a flexible approach.

**Hours of operation,**

The Service will be open from 8.30am to 5.30pm Monday to Friday depending on its needs.

**Locations of operation**

The Management Support Team supports the Senior Management Team from various locations, but our main sites are Lifford House and One Avenue Road.

**About You.**

You will be a ‘can-do' person, who is passionate about delivering high quality service and performance. You will be able to work well within a committed team environment, be customer focused and able to deliver the role with a flexible approach.

Key skills we will be looking for in your personal statement are:

- An ability to support meetings, including taking notes and recording actions, as requested by the business.
- Attention to detail with an ability to work accurately e.g. literacy and numeracy.
- Ability to work on your own initiative with a pro-active approach to all tasks to ensure business objectives are met.
- An ability to work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision, and the ability to multi-task to cover other roles within the team.
- Experience of dealing with several conflicting and changing priorities effectively to achieve business objectives.

**What you can expect from us**:

- Being part of a positive, supportive, ‘can-do’ service and wider Trust.
- We are a forward thinking, innovative organisation, proactive in providing the best services for our children, young people, and wider local community.
- Career development opportunities.
- Regular development discussions.

**And some of the benefits of working for us, click **HERE** for more about our offer**
- Mental health / emotional support - 24/7 employee assistance programme
- Hybrid model of remote working.
- 30 days holiday on joining, plus bank holidays. This increases to 33 days after five years’ service, and then 35 days after ten years’ service.
- Generous contributory pension scheme.

We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

We actively deliver services that are culturally responsive to the needs of the children, parents, and carers we work with to deliver equality, diversity and inclusivity in all we do.

**Interviews w/c 1st July 2024