Communications and Engagement Lead

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.
VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy, asset optimisation and regeneration capabilities.

**Location**: Home based with travel to sites from Lands End to Catterick
**Salary**: Competitive
Fixed Term Contract for 6 months

This is a new fixed term role in a maturing business as it undertakes a key mobilisation of a new contract.
Being part of the communications function will play a critical role during the mobilisation and life of the contracts; supporting the development of the vision, culture and ways of working for the VIVO brand and ensuring that all future employees and our customer are informed on key business strategies and initiatives.

This role will see you d evelop messaging and future communications channels for all supply chain engagement activities, produce regular drumbeat of comms to the customer community to provide updates on mobilisation progress/difference in service from 1 August 2024, build a comprehensive campaign plan and forward-looking calendar of activities to deliver engaging internal communications and collaborate directly with customer sites and content providers to ensure a local approach and relevance to all stakeholders.

You will also act as a sounding board to local leadership teams across regions to ensure the right message is being communicated at the right time, create specific communications materials and campaigns and develop print and web-based materials to support strategic initiatives, and deliver a variety of events throughout the year, including company-wide all hands meetings, supplier engagement events, awareness events and key launches, including mobilisation roadshows.

There will be frequent liaison with internal departments and the client to understand specific requirements, develop specific messages and to create a broad network of content owners, influencers and senior leaders across the business to support the delivery of the strategic internal communications plan.

In addition to this, you will be responsible for writing spotlight bulletins on Target Operating Models and Culture and Behaviours, working with our graphic designers to develop posters, communications products and materials for our sites and pulling together Induction packs for the client (to include Service Level Agreements, Key Performance Indicators, etc), as well as d eveloping a measurement framework for internal communications activities to evaluate the success and inform future direction of campaigns and activities.

**What You Need To Do The Job**:
First and foremost, we are looking for an experienced Communications and Engagement Lead from a corporate communications background, with excellent content writing skills and attention to detail.

You should have proven ability to work with and influence a range of stakeholders within a fast paced environment and able to manage multiple projects simultaneously.

It is important that you have experience of leading proactive and engaging internal communications campaigns and have a research based approach to communications.

This role will involve travel to sites between Lands End and Catterick in North Yorkshire, so you must have a full UK driving licence, access to your own transport and be able to pass SC Clearance.
Travel expenses will be paid.
VIVO Defence Services