Service Planner

1 week ago


Sheffield, United Kingdom Elevation Recruitment Full time

£30,000 - £40,000
Excellent Benefits + Company Bonus

Key Responsibilities for a Service Planner:

- Efficiently manage service schedules to optimise resource allocation and minimise response times for technicians
- Interact with customers to schedule service appointments, address technical enquiries, and provide regular updates on service progress
- Monitor technician availability and skill sets to minimise service lead times through effective task assignment
- Oversee spare parts and inventory to prevent shortages and ensure availability for service activities.
- Collaborate with service teams to maintain quality standards, address conflicts, and handle unforeseen service challenges

Key Skills for a Service Planner:

- Proven experience in a planning or scheduling role within manufacturing
- High attention to detail
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills to coordinate with cross-functional teams and customers
- The ability to manage multiple tasks simultaneously


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