Hlp145 Project Support Officer
2 months ago
**Main duties of the job**:
- Contribute to allocated projects, ensuring they are planned, managed and evaluated in a timely and effective way
- Responsible for identifying and reporting on issues and risks and undertaking mitigating actions
- Take responsibility for the accuracy, timeliness, reliability and appropriateness of data ensuring quality decisions can be made
- Take a lead for analysis and reporting of specific target areas as agreed
- Develop and maintain partnerships and relationships with key internal & external stakeholders
- Engage with local services, partners and a diverse range of community groups to increase local awareness of the service and explore partnership opportunities and co-production activities
- Support the Senior Programme Manager, Programme Manager, Communications Manager, Project Officer and the Director in other programme activities when needed
- Attend programme boards and other stakeholder meetings which require minute taking skills
- Contribute to the financial delivery of the project ensuring they are delivered on time
- Be flexible to respond to the current and emerging needs of the service
**Working for our organisation**:
Good Thinking is an online service that helps Londoners look after their mental health and wellbeing in a way that works for them. We provide personalised advice, support and resources to help people struggling with stress, low mood, anxiety, sleep problems and other mental health concerns. Good Thinking work with health and care partnerships including local councils across the capital, and are supported by the Mayor of London, London Councils, Directors of Public Health and London’s NHS. The team is working towards Thrive LDN’s vision of helping all Londoners to live happier, healthier lives. We work alongside Thrive LDN to build partnerships at a local and London level to advance equalities and improve how Londoners access mental health support.
We respond to what Londoners tell us they need. We provide insights, technology, and intelligence to enhance and improve the range of options open to Londoners wanting to take a more proactive approach to managing their mental health.
**Detailed job description and main responsibilities**:
**RESPONSIBILITY FOR POLICY AND SERVICE DEVELOPMENT**
- Contribute to the formulation of plans and direction within strategic area on project, service, or initiative issues, taking a lead for specific work streams
- Deliver against objectives, achieving quality outcomes
- Work with members of the project/programme team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions
- Contribute to the strategic planning of the programme making adjustments as necessary
- Contribute to the performance improvement, taking a lead for specific areas where agreed
- Develop policies in own specialist area with an impact London-wide
- Postholder will be required to attend programme boards and other stakeholder meetings which require minute taking skills
***RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES**
- Inform the targeting of resources, monitoring, implementing, and evaluating projects by providing sophisticated, high quality project analysis
- Contribute to the financial delivery of the project ensuring they are delivered on time
- Contribute to commissioning of services, as required
**RESPONSIBILITY FOR LEADING AND MANAGING**
- Work in a matrix management style and foster close working relations with colleagues within the NHS in London
- Provide training, advice, and support on own area of responsibility
- Support training and induction of new and existing staff
- Participate in the recruitment process of support staff
***RESPONSIBILITY FOR INFORMATION RESOURCES**
- Work with members of the project team to develop and implement project data collection systems that will provide accurate and timely data
- Develop and maintain databases required by the project/programme
***RESPONSIBILITY FOR RESEARCH AND DEVELOPMENT**
- Regular horizon scanning of best practice and ways of working within the sector and within project management
- Provide summaries of recent publications to share with internal and external colleagues where relevant
***Key Working Relationships**
- Develop and maintain key working relationships with internal and external stakeholders
- Participate in relevant internal and external working groups/projects, services, and initiatives to provide project, information and analytical advice and expertise
- Participate in relevant internal and external working groups/projects to provide project advice, expertise, and support
- Provide specialist advice and guidance to Programme Lead on own areas
- Communicate complex information in a sometimes difficult environment, using tact and diplomacy
**Person specification**:
**Qualifications/Knowledge/Training**:
**Essential criteria**:
- Further training and experience in project management and/or pe
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