Operations Supervisor
3 months ago
**Join us on the journey...**:
We have an exciting opportunity for an **Operations Supervisor - Nights** based in** Bournemouth,** working a **four-on four off** shift pattern, **17.00 to 05.00**. In this role you will proactively supervise the driving team and delivery of planned services, ensuring compliance at all times with group values and expectations, legislative and health & safety requirements, whilst ensuring a safe supportive positive working environment, and a service that not only meets but exceeds customer expectations.
**What you'll do...**
- Be the first point of contact for our National Express and Private Hire drivers, ensuring that the required services are correctly delivered and contractual Service Level Agreements are met
- Deal with breakdowns, late running, collisions and any other incidents affecting services and employees.
- In the event of service interruption take steps to ensure that customers are mínimally inconvenienced and are kept informed with developments, plans and timescales
- Escalate and log incidents to relevant parties all incidents, Alcolock fails and delays and disruptions
- Issue and receive all driver documentation including, ensuring that information and documentation contained is accurate and complete.
- Monitor daily walk round checks and audits, vehicle defect reporting, and validation of vehicle release from depot
- Maintain high company standards by ensuring that the company rules and procedures are adhered to by the driver team
- Liaise with the driver team and other departments to maintain awareness of operational challenges
- Monitor and report service delivery for all operations against agreed timetables and schedules.
- Utilise vehicle tracking and reporting functionality to provide reporting on agreed deliverables
- Log and securely store all lost property, respond to enquiries and ensure safe, documented return of claimed items.
- Understanding of allocations and covering short-term adjustments
**What you'll need...**
- Previous supervisory experience essential.
- Experience working in the passenger transport industry desirable
- Ability to multi-task in a fast paced environment,
- Ability to work with a wide variety of IT systems to complete administration and organisational tasks
- Personal and communication skills with a pragmatic approach to problem solving.
- Positive persona and the ability to work unsupervised.
- Flexible
**What we offer in return for your hard work and commitment...**
- Free Bus & Coach travel for yourself
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
- 50% discount for friends and family on full fares on our coach services
- Company pension
- Life Assurance
- Employee Assistance Programme
- Paid annual leave
- A variety of deals and discounts via NX online portal including travel, days out, cinema, mobile, car and many more
**Things to Note...**:
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
-
Retail Operations Supervisor
3 weeks ago
Bournemouth, Bournemouth, United Kingdom Pavers Shoes Full timeJoin our team as a Retail Operations Supervisor at Pavers Shoes!Are you a seasoned professional in management roles with a commitment to outstanding customer satisfaction?Become part of a vibrant workplace where every day brings new challenges and enjoyment.Key Responsibilities of the Retail Operations Supervisor:Collaborate closely with the Store Manager to...
-
Retail Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom Pavers Shoes Full timeJoin our team as a Retail Operations Supervisor at Pavers Shoes!Are you a seasoned professional in management roles with a commitment to outstanding customer satisfaction?Become part of a vibrant workplace where every day brings new challenges and enjoyment.Key Responsibilities of the Retail Operations Supervisor:Collaborate closely with the Store Manager to...
-
Operations Supervisor
4 months ago
Bournemouth, United Kingdom Amazon UK Services Ltd. Full timeAdvanced proficiency in English in both written and verbal communication (C1 Common European Framework of Reference, CEFR) - Relevant experience working with data analytics and using these metrics to identify problems - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Operations is the heart and soul...
-
Sports Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom Bournemouth University Full timePosition Overview: Sports Operations SupervisorBournemouth University is committed to fostering an outstanding educational environment and contributing positively to the community through its academic and research initiatives. We are seeking a proactive and collaborative individual to join our SportBU team, ensuring the effective management of sports...
-
Room Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom Kings Arms Hotel Full timeJoin the Kings Arms Hotel as a Room Operations SupervisorKings Arms Hotel is a distinguished establishment known for its exceptional hospitality and service. We pride ourselves on creating memorable experiences for our guests in a welcoming environment.Position Overview:As a Room Operations Supervisor, you will lead our housekeeping team.Oversee the daily...
-
Site Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom Fawkes & Reece South Full timePosition Overview:Our client, a prominent and reputable contractor specializing in pipework and civil engineering, is seeking a dedicated Site Operations Supervisor to oversee a significant project.Project Details:The successful candidate will be involved in a large-scale civil engineering initiative focused on water treatment. This project entails the...
-
Room Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom Kings Arms Hotel Full timeJoin the Kings Arms Hotel as a Room Operations SupervisorKings Arms Hotel is a distinguished establishment known for its exceptional hospitality and commitment to guest satisfaction. Our hotel offers a unique blend of comfort and luxury, ensuring an unforgettable experience for all visitors.Position Overview:Become a vital part of our team as a Room...
-
Room Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom Kings Arms Hotel Full timeJoin Our Team as a Room Operations Supervisor at Kings Arms HotelKings Arms Hotel is a distinguished establishment known for its exceptional hospitality and service excellence. Our hotel offers a unique blend of comfort and luxury, ensuring a memorable experience for our guests.Position Overview:As a Room Operations Supervisor, you will play a vital role in...
-
Room Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom Kings Arms Hotel Full timeJoin Our Team as a Room Operations Supervisor at Kings Arms HotelKings Arms Hotel is a distinguished establishment known for its exceptional hospitality and service. We pride ourselves on providing a welcoming atmosphere for our guests, ensuring their stay is both comfortable and memorable.Position Overview:As a Room Operations Supervisor, you will lead our...
-
Airport Fuel Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom OAKLANDS GLOBAL Full timeAirport Fuel Operations SupervisorKey InformationLocation: DorsetSalary: £CompetitiveType: PermanentContact: Callum DevaneyOAKLANDS GLOBAL is seeking an Airport Fuel Operations Supervisor for a prominent client in the Dorset area. The selected individual will be tasked with managing airport fuel systems and services, ensuring adherence to industry standards...
-
Airport Fuel Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom OAKLANDS GLOBAL Full timeAirport Fuel Operations SupervisorEssential InformationLocation: DorsetSalary: £CompetitiveType: PermanentContact: Callum DevaneyOAKLANDS GLOBAL is seeking an Airport Fuel Operations Supervisor for a prominent client in Dorset. The selected individual will be tasked with managing airport fuel systems and services, ensuring adherence to industry standards...
-
Overnight Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom Bournemouth Carlton Hotel Full timeJob Overview We invite all interested candidates to thoroughly review the detailed job description prior to submitting an application. We are in search of a proficient and seasoned Overnight Operations Supervisor to manage the hotel’s late-night functions and guarantee that our patrons enjoy a secure and pleasant experience. In this role, you will be...
-
Overnight Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom Grupo Mantra Full timeAre you passionate about delivering outstanding service, possess a keen analytical mind for financial management, and thrive in a night-time environment? If so, we invite you to explore an exciting opportunity with one of the leading hotel groups in the industry. Grupo Mantra is seeking a dedicated and career-oriented individual to join our dynamic team...
-
Crane Supervisor
3 weeks ago
Bournemouth, United Kingdom PSR Solutions Full timeCrane Supervisor Needed in Bournemouth We are seeking an experienced Crane Supervisor for an ongoing project in Bournemouth. The successful candidate will be responsible for overseeing the operation of a Latmum Crane. Key Responsibilities: Supervise crane operations to ensure safety and efficiency. Coordinate with site management and crane...
-
Crane Supervisor
5 hours ago
Bournemouth, United Kingdom CV-Library Full timeCrane Supervisor Needed in Bournemouth We are seeking an experienced Crane Supervisor for an ongoing project in Bournemouth. The successful candidate will be responsible for overseeing the operation of a Latmum Crane. Key Responsibilities: Supervise crane operations to ensure safety and efficiency. Coordinate with site management and crane...
-
Crane Supervisor
2 days ago
Bournemouth, United Kingdom PSR Solutions Full timeCrane Supervisor Needed in BournemouthWe are seeking an experienced Crane Supervisor for an ongoing project in Bournemouth. The successful candidate will be responsible for overseeing the operation of a Latmum Crane.Key Responsibilities:Supervise crane operations to ensure safety and efficiency.Coordinate with site management and crane operators.Conduct...
-
Hospitality Operations Supervisor
1 month ago
Bournemouth, Bournemouth, United Kingdom Marsham Court Hotel Full time £30,000Join Our Dynamic Team Become a part of a forward-thinking and vibrant hotel environment. The Marsham Court Hotel has undergone significant enhancements in recent years, establishing itself as one of the most welcoming and inclusive venues in the UK. As one of the most frequented establishments in the area, our staff thrive in the lively atmosphere that comes...
-
Site Supervisor
3 weeks ago
Bournemouth, United Kingdom One Way Resourcing Full timeSite Supervisor required to join landscaping / groundworks contractor on project in the Bournemouth area. The Site Supervisor will be responsible for managing a gang of landscapers / groundworkers and plant operators, liaising with the site team, promoting health and safety and any associated duties. The Site Supervisor will ideally be from a landscaping /...
-
Site Supervisor
2 days ago
Bournemouth, United Kingdom One Way Resourcing Full timeSite Supervisor required to join landscaping / groundworks contractor on project in the Bournemouth area. The Site Supervisor will be responsible for managing a gang of landscapers / groundworkers and plant operators, liaising with the site team, promoting health and safety and any associated duties. The Site Supervisor will ideally be from a landscaping /...
-
Site Supervisor
5 hours ago
Bournemouth, United Kingdom CV-Library Full timeSite Supervisor required to join landscaping / groundworks contractor on project in the Bournemouth area. The Site Supervisor will be responsible for managing a gang of landscapers / groundworkers and plant operators, liaising with the site team, promoting health and safety and any associated duties. The Site Supervisor will ideally be from a landscaping /...