Credit Control Administrator

6 months ago


Bristol, United Kingdom Nisbets PLC Full time

**About The Role**:
As a result of continued growth we need to bolster the team and therefore seek a Credit Control Administrator. You will join the finance department in Fourth Way and learn the intricacies of setting up new Credit Agreements to give you a good commercial understanding of what a good customer looks like, as you interpret the financial status of a company. As our Credit Control Administrator, you will be fully supported by a friendly and hard working team which will set you up for success. This is a great opportunity for someone who has strong administration skills and is good with numbers. In this team we work hard but have fun with regular social events and competitions, any excuse to celebrate an occasion and we do You can also expect a long and varied career with us too, as Credit Control is a great stepping stone into other parts of the business and we have many success stories of colleagues moving into Finance, Sales, Marketing and many more. So come and join this great community.

**Hours**:08:45 - 17:30**Monday - Friday (Hybrid working available after training period)**

**What will I be doing as a Credit Control Administrator?**
- Identify and collate information necessary to open credit limits on customer accounts
- Accurate and swift data entry of all payments (cheques, BACS, FP, CHAPS, etc.) on to the relevant customer accounts
- Process bank transfer and cheque payments promptly for orders on mail order accounts to maintain timely delivery services
- Ensure timely upload of bank information to facilitate the Direct Debit process
- Keep customer information on credit accounts up-to-date, making sure any changes are carried out without delay
- Responsible for timely generation and distribution of customer invoices, credit notes and statements
- Support the credit controllers in their debt collection by issuing copy documents and raising invoice disputes with customer services
- Dealing with queries relating to credit accounts, including questions about payment allocations

**About You**:
**What are we looking for in a Credit Control Administrator?**
- Experience with high level administration
- Some knowledge of credit control would be preferred
- Excellent written and verbal communication skills, with the confidence to make outbound calls
- Experience of working within a fast paced, changeable environment
- Good level of general education, with a minimum grade 4 (or equivalent) GCSE in Maths
- Proficiency in MS Outlook and Excel
- Attention-to-detail and accuracy are paramount

**What can I expect?**

We recognise that people are our biggest asset and we aim to offer a supportive work environment in which all people can thrive. As a family owned business we have very much maintained that sense of family in all our teams, where we all pull together to achieve success. We look after you too, as an employee you will receive a really good range of benefits which includes:

- Competitive base salary with an annual performance related bonus which can be up to 3%
- 25 days holiday plus your birthday off with the option to earn 4 additional days holiday or a cash bonus, based on your attendance.
- Heavily subsidised canteen on site serving a range of hot food and drinks
- Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance
- Huge discounts on our full range of products, with up to 60% off our own brand labels
- Option to purchase private healthcare at a subsidised rate
- Ongoing training and support through our learning management system which houses a broad range of courses and content, with the chance to also take industry recognised qualifications
- Liftshare scheme, share your commute to work with a colleague and save money, and the planet
- Charity giving, do your bit by donating to charity through salary sacrifice

**About Us**:
Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today - it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and


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