Sales/marketing Assistant
7 months ago
Beauty Triangle International Ltd isn’t your average business, we are an award-winning beauty distribution and training company that has been trading for almost 20 years. We hold the exclusive rights to the prestigious Lycon waxing system along with other premium beauty products and equipment. We pride ourselves on delivering high-quality brands and services to our valued customers. We are currently seeking a dynamic and proactive Sales & Marketing Assistant to join our team and contribute to our continued growth and success.
Role Overview:
**Responsibilities**:
Marketing Support:
- Assist in the development and execution of marketing campaigns and initiatives.
- Help manage social media accounts, including creating and scheduling engaging beauty-related content, monitoring comments and messages, turning followers into customers and analysing performance metrics.
- Support the creation of marketing collateral, such as blog posts, brochures, presentations, and promotional materials, ensuring they align with the brand's values, image and target audience.
- Assist in organising events and trade shows, ensuring that all logistics are well-managed.
Customer Service:
- Deliver exceptional customer service by addressing customer inquiries, concerns, and complaints in a professional and timely manner.
- Build strong relationships with customers, ensuring their satisfaction and identifying opportunities for upselling or cross-selling.
- Collaborate with the sales team to proactively identify and resolve any customer-related issues to maintain high customer satisfaction levels.
Sales Support:
- Seek to upsell to all repeat clients and ensure they are purchasing our full range of products
- Ensure all new leads are called within 24 hours and converted to sales in a timely manner
- Collaborate with the sales team to ensure smooth order processing, including generating quotes, customer lead lists and creating sales orders.
- Maintain accurate and up-to-date customer records, ensuring that all interactions and transactions are documented in the CRM system.
- Accountable for hitting daily sales targets and overall monthly target.
Qualifications and Skills:
- Proven track record in sales, with a confident, natural approach and ability to instantly build rapport.
- Proficiency in Adobe Photoshop and Adobe Illustrator.
- Excellent verbal and written communication skills are essential.
- Strong organisational and time management skills.
- Ability to prioritise tasks and meet deadlines.
- Understanding of social media platforms: Instagram, YouTube, Tik Tok, and Meta ads.
- Able to work independently, as well as collaboratively within a team-oriented environment.
- Demonstrated problem-solving abilities and a proactive approach to finding solutions.
- Proficient in using Microsoft Office Suite.
- Relevant degree in business, sales or marketing would be beneficial, but not necessary.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£30,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- Free parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: In person
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