Sales Administrator
7 months ago
**Sales Administrator**
**Salary: Up to £25k, depending on experience.**
**Hours** are Monday to Friday 8.30am - 5.30pm.
**Location**: Horsham, West Sussex.
**Who are we?**
Global 4 deliver a range of services to business clients across the whole of the UK, from cloud telephone systems, data connectivity and mobiles through to gas & electricity. As a forward-thinking business utilising the latest technology.
Our class-leading service is unparalleled, and our proposition enables us to welcome hundreds of new customers every year whilst retention is at an all-time high. We have been established for 25 years and due to our ongoing growth, we need like-minded, hard-working, and adept individuals to support this.
Need more proof? Our Trustpilot ratings proudly sit at 5 stars in demonstration of customer satisfaction whilst our internal processes and security are backed by ISO 9001 and 27001 accreditations
**What benefits will you receive?**
- 50% off our Broadband & Utility packages, completely **free** after two years
- 33 days holiday allowance including bank holidays
- 5 additional days leave granted based upon length of service
- Buy & Sell holiday allowance scheme
- Eye care vouchers
- Friday drinks fridge
- Company lunches and regular fun incentives
- £1,000 Refer A Friend Scheme and £250 Bright Ideas Scheme
- Paid Charity leave
- Kudos Employee Recognition Scheme - Including Days Out
**What are we looking for?**
We are currently recruiting for an additional Sales Administrator to join our vibrant, fun and energetic sales team at Global 4. The Sales Administrator is responsible for supporting the Sales Director and Sales team in the day-to-day operation of the business. The position will involve working on a variety of different tasks in our fast-paced sales environment.
**What will you be doing?**
- Liaise with all internal departments to ensure our client experience is as smooth as possible.
- Work closely alongside existing Sales Administration to ensure tasks are completed and assisting with work load.
- Confirm & process all new orders with sales team and Solution Delivery.
- Raise and monitor tickets for sales teams, including the management of any departure customers.
- Log customer fault tickets - liaising with sales team and service desk.
- Managing the relevant departmental inboxes, plus answering calls and assigning as/where necessary
- Attend sales meetings, actioning minutes and distributing action points
- Diary Management including the scheduling of meeting rooms for internal meetings for the team
- Booking work-based activities including end of quarter sales incentives, hotels, etc
- Raising purchase orders where necessary and subsequent actions to conclude.
- Supporting the sales team with amendments to quotations post-survey and the reissue of paperwork for re-signoff.
**What do we need from you?**
- Previous experience within a sales administrator position would be desirable, however not essential if you have worked within a busy administration position
- Exceptional organisational skills, this includes prioritisation of workload
- Strong interpersonal skills to integrate to the team
- Excellent communication and listening skills
- Strong IT Skills within MS Office
- Ability to multi-task and work in a fast-paced environment
- Strong attention to detail
- Excellent numerical skills
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