Senior Administrator

5 months ago

Douglas, United Kingdom Canada Life Full time

**12 Month Fixed Term Contract**

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

**Job Purpose**:

- To assist the Team Leader in managing the daily pricing activities ensuring they are undertaken in a timely manner to support accurate fund pricing and valuations in accordance to strict deadlines and regulatory requirements.
- To assist the Team Leader in managing the daily, monthly and quarterly rebate processes
- To provide support for the Administrators within the team and deputise for the Finance Team Leader in agreed areas of responsibility

**Key Accountabilities**:

- To assist with the daily, monthly and quarterly Price collation and related processes in a timely manner
- Support the Team Leader to identify, implement and improve system developments for Finance. Maintain and continuously improve the information systems and processing environment, including procedural updates for the Pricing and Rebate function.
- Prepare and investigate the pricing unit reconciliation daily.
- To report and escalate immediately details of any ongoing complex outstanding queries to the Team Leader or Team Manager, as appropriate.
- Assist in maintaining the accuracy of the pricing data within the systems utilised by CLI, specifically Xceptor.
- To provide reasonable assurance to management that controls are operating effectively, in line with internal procedures and requirements (such as ICOFR) and External Regulatory requirements. This may include liaison with audit when requested by the Team Leader.
- To assist others within the Finance Team in the event of holidays/sickness/high workloads to ensure deadlines are achieved and Service Standards are met.
- Assist in projects and prepare ad hoc reports as and when required.

**Desired Knowledge / Experience / Skills**:

- Diligent and conscientious in the accuracy of their work, excellent attention to detail
- Excellent written and verbal communication skills
- Excellent Customer Service skills
- Previous experience in training and coaching
- “Can Do”, proactive attitude
- Ability to operate in a fast paced, dynamic environment and able to work under pressure
- Intermediate knowledge and experience of MS Office

**Benefits of working at Canada Life**
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.

**How we work at Canada Life**
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.

We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.

**Diversity and inclusion**
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.

“At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” Nick Harding, Chief People Officer, Canada Life UK

We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for.

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