Service Coordinator

4 days ago


Maidstone, United Kingdom Reed Business Support Full time

I am working with a forward-thinking organisation based in Maidstone who are looking for an operations service coordinator to join their team.

The purpose of the role is to act as a central hub for the organisation to guide and support customers and developers on performance, productivity, efficiency, and probability of the business.

The day to day duties of the operations service coordinator:

- Assist on reporting
- Administration support to the wider organisation
- Work as the middle person between customer service and developers
- Look into data/usage to look get best performance from website including new products and features
- Day to day support across the business
- Provide data as and when other departments require

Skills/ Qualifications/ Experience required for the operations service coordinator:

- Previous customer service experience is key
- Work well within a team
- Highly organised

Extras:

- Lots of career progression and development
- Full time permanent role
- Monday to Friday 9-530
- Hybrid role (2/3 split)
- Income protection
- Private medical (after 3 months)
- 25 days holiday + bank holiday
- Parking
- Starting salary £24150 - however pay increases as the role develops


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