Vendor Coordinator

2 weeks ago

London, United Kingdom Language Line Solutions Full time

An exciting opportunity has arisen at LanguageLine Solutions for a full-time Translations Vendor Coordinator to join our highly specialist team.

**About us**:
With more than 40 years of experience, Language Line Solutions is the trusted language services provider for more than 27,000 clients across the world. We deliver the industry’s fastest and most dependable access to highly trained and professional linguists in more than 240 languages 24 hours a day, 7 days a week, facilitating more than 33 million interactions a year; that’s a new connection every second

**The role**:
As the Vendor Coordinator, you will be facilitating and maintaining vendor relationships, negotiating rates, offering ongoing support and finding the best available vendors amongst our network of trusted supplier partnerships. We’re looking for someone who ideally has experience in supply-chain/procurement with excellent people skills, but most importantly will be your honed communication and negotiation skills coupled with your ability to juggle multiple priorities in a fast-paced environment,

If you’re passionate about building relationships and understand the importance of friendly and effective customer service adapted to multiple cultures, this role is for you.

**Key responsibilities include**:

- Manage existing partnership with suppliers
- Manage rate negotiations with existing and new suppliers to ensure services are purchased effectively and at competitive rates in support of year-on-year productivity improvements, operational cost reductions and business growth
- Manage supplier performance and utilise this to track and drive performance, ensuring feedback is given and penalties imposed in line with current guidelines
- Ensure supplier data held on the supplier portal is kept up to date
- Ensure that translators being entered into our onboarding process have the optimal combination of qualifications & experience
- Ensure all linguist onboarding aligns with all corporate direction and policies

**Celebrating diversity**:
We are an Equal Opportunities employer as well as a multilingual and multicultural team that celebrates diversity and inclusion as essential cornerstones of society and business. We ensure that all aspects of employment, including the decision to hire, are based on merit, competence, performance, and business needs, and that our team members feel comfortable being their authentic selves.

**What we are offering**:

- **Annual Salary** - up to £24,000 per annum
- **Holidays **- 22 days, plus bank holidays, plus your birthday off (31 days total). Annual leave rises by 1 day each year, up to a maximum of 27 days
- **Life and health insurance** - we cover you for life insurance and an optional cash-back medical insurance scheme
- **Working hours** - 35 hours per week. Monday to Friday.
- **Employee assistance programme** - offering you a 24/7 free and confidential life helpline for whatever problem or questions you may be facing
- **Your development is important** - we support and help with development including internal and external courses, e-learning, study support etc.
- **Pension Scheme** - employer 4.5% employee 4.5% and you can contribute more
- **Cycle to work Scheme** - to help lower your carbon footprint whilst good for your health
- **Discounted technology Scheme** - salary sacrifice loan scheme to purchase technology for your home
- **Our company culture** - we have been awarded Great Place to Work Status each year since 2020 and pride ourselves on continually evolving and innovating

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Free flu jabs
- Life insurance
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Recruiting: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in London

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