Temporary Call Centre Administrator
4 days ago
**Call Centre Administrator**
**Contract Type**: Temporary, ongoing, immediate starts available
**Hours**: Full-time - 37.5 hours per week
**Days**: Monday - Friday
**Location**: Five Ways, Edgbaston, Birmingham - this role is office based
**Salary**: £9.74 per hour + £1.18 holiday pay per hour
**Role & Responsibilities**:
Due to the ongoing expansion of our clients business, we are looking for bright, highly motivated customer service professionals to join a diverse team, focusing on providing customer administration, which includes:
- Utilising the customer administration systems to identify those customers who are due for their appointment
**Knowledge, Qualifications, Skills and Expertise Required**:
- Previous call centre (telephone-based role) or customer service experience is essential
- Attention to detail to avoid errors
- Excellent organisational skills
- Experience with Microsoft packages and company databases
- Quick to learn new skills and systems
- Be able to provide high-quality customer service
- Previous experience working to targets
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