Night Porter/receptionist
5 days ago
**NIGHT PORTER/RECEPTIONIST**
The Samuel Ryder, St Albans
Tapestry Collection by Hilton
**JOB OVERVIEW**
Are you an experienced night porter looking for a change or perhaps you want experience working for a worldclass brand?
Look no further, we are currently recruiting for a night porter to join our experienced hotel team. If you have a passion to learn, confidence to engage with guests/customers and pride yourself on providing excellent customer service then look no further.
This is a truly exciting opportunity to become part of the team at the first Tapestry
Collection by Hilton hotel in the UK. The role presents the perfect opportunity for those looking to forge a career in hospitality with all the added Hilton benefits.
**_A little background to this beautiful boutique hotel. _**
The hotel has undergone a full refurbishment and rebrand to meet the exacting requirements set by Hilton for their first, flagship Tapestry within the UK.
The Samuel Ryder, St Albans is a 60 key, luxury 4-star hotel located within the heart of
St Albans City Centre. Comprising luxury boutique style guestrooms, a fantastic new cocktail bar and a highly curated, select F&B offering, the Samuel Ryder aims to deliver a luxury lifestyle experience designed for the sophisticated traveller.
**_Does this fantastic opportunity inspire you to be part of a dynamic and engaging team, showcasing Hilton’s first Tapestry boutique brand in the UK? _**
At the Samuel Ryder, St Albans we want our staff to have a passion for customer service. As night porter, you will support the efficient and effective running of reception at night by completing the night audit process, serving guests beverages on our bar, deal with guest enquiries and feedback as well as carry out some cleaning tasks.
The successful applicant should be able to demonstrate the following core attributes:
- Team focused
- Customer orientated
- High attention to detail
- Excellent communication skills
- Handle guest comments proactively and effectively
- Ability to work on your own
**What are we looking for?**
In addition to demonstrating the right attitude, behaviours, skills, and core values we also require that applicants:
- Must be 18 years or over to be able to serve alcohol
- Can work 5 days over 7 from 10.45pm to 7am
**What will you get in return?**
Working for a world renowned brand such as Hilton comes with attractive benefits such as discounted hotel rooms, discount on food and beverage when you stay around the world. Possible opportunities for further progression within the Company’s portfolio hotels.
- Salary: £11-£14 per hour (dependent on experience)
- Team Member access to reduced rates at Hilton hotels across the globe
- First Tapestry Collection by Hilton in the UK
- Opportunity to work closely with an experienced team
- Opportunity for progression within the organisation
**Job Types**: Full-time and Part Time Contract(s) available
- Hours of work**:5 days over 7 from 10.45pm to 7am (hours non-negotiable)**
**Experience**:
- None required
Work remotely:
- No (non-negotiable)
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £11.00-£14.00 per hour
**Benefits**:
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
Ability to commute/relocate:
- St Albans: reliably commute or plan to relocate before starting work (required)
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