2nd / 3rd Line Support Engineer
5 days ago
**2nd / 3rd Line Support Engineer (MSP)**
**Role**: 2nd / 3rd Line Support
**Location**: Bootle, Liverpool
**Salary**: £26,000 - £50,000
A rare position has come up to work for one of the most relaxed, laid back yet technically forward IT companies that I have ever worked with. This company are looking for a more advanced level IT Support Engineer around 2nd / 3rd Line who can be a mature influenceon the rest of the team and help out with some of the more techy issues.
The company have been going years with a superb reputation, offer a very flexible attitude towards work (facilitate school runs etc) and have state of the art office with multiple areas for chilling out and for down time (including PlayStation's, TVs etc).As well as the fun bits, this company also boast partnerships with vendors like Microsoft and are massive into staff training. They really don't like losing staff as this isn't something that happens often, so they make a big effort to give you as much trainingand support as you need.
**Benefits**:
**On site Parking
**Flexible working
**Friendly team
**Paid for certifications
**State of the art offices
**8% pension
**Technical bits that you will get to work with includes**:
**Windows Server
**Azure
**Office 365
**Active Directory
**Networking
**Backups
**Hardware Support
**Responsibilities**:
**Work as an escalation point on the Service Desk
**Provide remote support, client site visits will be very rare as this can be managed by more junior members of the team
**Project work including Server upgrades, Server swaps etc
**Day to Day Server management
**Commutable from**:
Bootle, Liverpool, Kirkby, Birkenhead, Wallasey, Everton, Melling, Knowsley, Prescot
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