Customer Assistant
4 months ago
**Key Accountabilities**
Customer Assistant - Morpeth
Temporary Position, 10 September to 30 December
16 Hours
Purpose
To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve
Work Pattern
Sun 10:00-14:00
Weds 17:00-21:00
Thurs 17:00-2:001
Fri 15:00-19:00
Week 2
Mon 17:00-21:00
Tues 17:00-21:00
Weds 17:00-21:00
Sat 12:00-16:00
**Key Capabilities**
Customer Assistant - Morpeth
Temporary Position, 10 September to 30 December
16 Hours
Work Pattern
Sun 10:00-14:00
Weds 17:00-21:00
Thurs 17:00-2:001
Fri 15:00-19:00
Week 2
Mon 17:00-21:00
Tues 17:00-21:00
Weds 17:00-21:00
Sat 12:00-16:00
**Key Accountabilities**
Serve our customers efficiently and brilliantly well - on the shop floor and at service points
Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
Skilled to utilise all digital tools and communication channels to do the job
Share customer and colleague feedback to help us do things better
Share knowledge and experience with colleagues to support others in building skill and confidence
Own their own learning & development and proactively access digital learning solutions
Know the daily sales targets, priorities, promotions & selling opportunities
Have great product knowledge to sell and recommend our products and services
Proactively engage with customers to understand their needs and make recommendations
Understand the store priorities and their part to play
Complete tasks with pace and in line with SOPs
Minimise cost and waste through good process practice
Follow safe and legal working practices
**Key Capabilities**
Understands how M&S operates, it’s strategy, future and the role they play
Committed to delivering excellent work fast with great attention to detail
Open to and acts on feedback, asking for this regularly
Sets performance objectives for self in conjunction with line manager and in line with business plans
Takes accountability for planning and managing own work efficiently to ensure objectives are met
Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
Effective at communicating their intentions to others; ensures communication is clear and simple
In control of their own reactions and considers how to share their perspective to create better reaction for team
Copes well with change and work challenges and recovers quickly from its impact
Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
Contributing to store sales and cost control
Work across the store to get things done right first time within timescales
Comprehensive knowledge of customer shopping channels
Good level of product knowledge and services across the store
Up to date knowledge of the commercial operation and brilliant basics
Understand customer needs and spot selling opportunities
Adapting to change
Good Knowledge of VM principles
**Key Relationships and Stakeholders**
Customers
Colleagues
Store Leadership
BIG
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
-
Customer Assistant
4 months ago
Morpeth, United Kingdom Lidl Full timeSummary This isn’t stacking shelves; this is feeding families. Join us at our store open day! Would you like to join us at our store open day, where you can meet a member of our team and find out more about joining team Lidl GB, as well as receiving a guaranteed interview? We’re holding a Recruitment Day on Monday 31st July from 10am to 3pm at St...
-
Customer Assistant
5 months ago
Morpeth, United Kingdom M&S Full time**All the details** Customer Assistant - Cafe - Morpeth Temporary Position, 28th April to 25th May 8 Hours; Sunday 12;30-16:30 and Saturday 13:30-17:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...
-
Customer Assistant
4 months ago
Morpeth, United Kingdom Marks & Spencer Full timeCustomer Assistant - Morpeth Temporary Position, 10 September to 30 December 16 Hours Work Pattern Sun 10:00-14:00 Weds 17:00-21:00 Thurs 17:00-2:001 Fri 15:00-19:00 Week 2 Mon 17:00-21:00 Tues 17:00-21:00 Weds 17:00-21:00 Sat 12:00-16:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...
-
Customer Assistant
5 months ago
Morpeth, United Kingdom M&S Full time**Key Accountabilities** Customer Assistant - Early Mornings - Morpeth Temporary Position, 10 September to 30 December 16 Hours Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes...
-
Customer Assistant
4 months ago
Morpeth, United Kingdom M&S Full time**Key Accountabilities** Customer Assistant - Morpeth Temporary Position 10 September to 30 December 16 Hours Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best...
-
Part Time Branch Assistant
2 weeks ago
Morpeth, Northumberland, United Kingdom Booker Limited Full timeAbout the RoleWe are seeking a Part Time Branch Assistant to join our team at Booker Limited. As a key member of our team, you will be responsible for delivering excellent customer service and working in a dynamic, fast-paced environment.We are a 5/7 day operation, and our customers are at the heart of everything we do. You will be responsible for ensuring...
-
Customer Advisor
5 months ago
Morpeth, United Kingdom Boots Full timeSummary Job Reference: 232324BR - Job Reference: 2 3 2 3 2 4 B R Morpeth, Bridge Street Permanent 23 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...
-
Customer Service Representative
1 month ago
Morpeth, Northumberland, United Kingdom JoJo Maman Bébé Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor. As a key member of our store team, you will be responsible for providing exceptional customer service, guiding customers through our product range, and ensuring a seamless shopping experience.Key ResponsibilitiesAssist customers in selecting...
-
Customer Service Representative
1 month ago
Morpeth, Northumberland, United Kingdom JoJo Maman Bébé Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor. As a key member of our store team, you will be responsible for providing exceptional customer service, guiding customers through our product range, and ensuring a seamless shopping experience.Key ResponsibilitiesAssist customers in selecting...
-
Sales and Customer Service Representative
1 month ago
Morpeth, Northumberland, United Kingdom MKM Building Supplies Full timeJob Title: Internal Sales AssistantAbout the Role:We are seeking a highly motivated and customer-focused Internal Sales Assistant to join our team at MKM Building Supplies. As a key member of our sales team, you will play a vital role in providing exceptional customer service and driving sales growth.Key Responsibilities:Provide quotations to customers and...
-
Sales and Customer Service Representative
1 month ago
Morpeth, Northumberland, United Kingdom MKM Building Supplies Full timeJob Title: Internal Sales AssistantAbout the Role:We are seeking a highly motivated and customer-focused Internal Sales Assistant to join our team at MKM Building Supplies. As a key member of our sales team, you will play a vital role in providing exceptional customer service and driving sales growth.Key Responsibilities:Provide quotations to customers and...
-
Sales and Customer Service Representative
4 weeks ago
Morpeth, Northumberland, United Kingdom MKM Building Supplies Full time{"title": "Internal Sales Assistant", "description": "Maximise Sales and Deliver Exceptional Customer ServiceIn this key role, you will play a vital part in the sale of our extensive range of building supplies products. Previous sales experience in a similar role within a builder's merchant environment is essential.Working closely with the sales team, your...
-
Sales and Customer Service Representative
4 weeks ago
Morpeth, Northumberland, United Kingdom MKM Building Supplies Full time{"title": "Internal Sales Assistant", "description": "Maximise Sales and Deliver Exceptional Customer ServiceIn this key role, you will play a vital part in the sale of our extensive range of building supplies products. Previous sales experience in a similar role within a builder's merchant environment is essential.Working closely with the sales team, your...
-
Customer Service Advisor
5 months ago
Morpeth, United Kingdom Jewson Full timeAre you based in the **Morpeth** area? Do you have a passion for working with people? **Jewson, **a leading building materials distributor in Northern Europe, is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth,...
-
Sales and Customer Service Representative
2 months ago
Morpeth, Northumberland, United Kingdom MKM Building Supplies Full timeInternal Sales AssistantWe are seeking a highly motivated and customer-focused Internal Sales Assistant to join our team at MKM Building Supplies. As a key member of our sales team, you will play a vital role in providing exceptional customer service and driving sales growth.Key Responsibilities:Build and maintain strong relationships with customers to...
-
Sales and Customer Service Representative
2 months ago
Morpeth, Northumberland, United Kingdom MKM Building Supplies Full timeInternal Sales AssistantWe are seeking a highly motivated and customer-focused Internal Sales Assistant to join our team at MKM Building Supplies. As a key member of our sales team, you will play a vital role in providing exceptional customer service and driving sales growth.Key Responsibilities:Build and maintain strong relationships with customers to...
-
Sales Assistant
4 months ago
Morpeth, United Kingdom Salvation Army Trading Co. Ltd. Full time**The role: Temp Contract, 15 hours, hours between 9am - 5pm, Monday to Saturday, £11.27 per hour** We are looking for an enthusiastic Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking...
-
Sales Assistant
5 months ago
Morpeth, United Kingdom WHSmith Full time**Sales Assistant - WHSmith - [Insert Location]** Contract Type: [Permanent/Temporary/Fixed Term] Working hours: [ Full detail of working hours] As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud...
-
Sales Assistant
1 month ago
Morpeth, Northumberland, United Kingdom EG Group Full timeRole OverviewWe are seeking a reliable and dedicated Sales Assistant to join our Cooplands Bakery team on weekends. As a Sales Assistant, you will be responsible for providing outstanding customer service, engaging with customers, and preparing our products.Key ResponsibilitiesDeliver a fast and friendly service to customersPrepare and present our products...
-
Sales Assistant
4 weeks ago
Morpeth, Northumberland, United Kingdom EG Group Full timeRole OverviewWe are seeking a reliable and dedicated Weekend Sales Assistant to join our Cooplands bakery team. As a sales assistant, you will be responsible for providing outstanding customer service, engaging with customers, and preparing our products.Key ResponsibilitiesDeliver a fast and friendly service to customersPrepare and present our products in a...