Customer Assistant
6 months ago
**Key Accountabilities**
Customer Assistant - Morpeth
Temporary Position, 10 September to 30 December
16 Hours
Purpose
To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve
Work Pattern
Sun 10:00-14:00
Weds 17:00-21:00
Thurs 17:00-2:001
Fri 15:00-19:00
Week 2
Mon 17:00-21:00
Tues 17:00-21:00
Weds 17:00-21:00
Sat 12:00-16:00
**Key Capabilities**
Customer Assistant - Morpeth
Temporary Position, 10 September to 30 December
16 Hours
Work Pattern
Sun 10:00-14:00
Weds 17:00-21:00
Thurs 17:00-2:001
Fri 15:00-19:00
Week 2
Mon 17:00-21:00
Tues 17:00-21:00
Weds 17:00-21:00
Sat 12:00-16:00
**Key Accountabilities**
Serve our customers efficiently and brilliantly well - on the shop floor and at service points
Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
Skilled to utilise all digital tools and communication channels to do the job
Share customer and colleague feedback to help us do things better
Share knowledge and experience with colleagues to support others in building skill and confidence
Own their own learning & development and proactively access digital learning solutions
Know the daily sales targets, priorities, promotions & selling opportunities
Have great product knowledge to sell and recommend our products and services
Proactively engage with customers to understand their needs and make recommendations
Understand the store priorities and their part to play
Complete tasks with pace and in line with SOPs
Minimise cost and waste through good process practice
Follow safe and legal working practices
**Key Capabilities**
Understands how M&S operates, it’s strategy, future and the role they play
Committed to delivering excellent work fast with great attention to detail
Open to and acts on feedback, asking for this regularly
Sets performance objectives for self in conjunction with line manager and in line with business plans
Takes accountability for planning and managing own work efficiently to ensure objectives are met
Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
Effective at communicating their intentions to others; ensures communication is clear and simple
In control of their own reactions and considers how to share their perspective to create better reaction for team
Copes well with change and work challenges and recovers quickly from its impact
Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
Contributing to store sales and cost control
Work across the store to get things done right first time within timescales
Comprehensive knowledge of customer shopping channels
Good level of product knowledge and services across the store
Up to date knowledge of the commercial operation and brilliant basics
Understand customer needs and spot selling opportunities
Adapting to change
Good Knowledge of VM principles
**Key Relationships and Stakeholders**
Customers
Colleagues
Store Leadership
BIG
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
-
Customer Assistant
7 months ago
Morpeth, United Kingdom M&S Full time**All the details** Customer Assistant - Cafe - Morpeth Temporary Position, 28th April to 25th May 8 Hours; Sunday 12;30-16:30 and Saturday 13:30-17:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...
-
Customer Assistant
6 months ago
Morpeth, United Kingdom Marks & Spencer Full timeCustomer Assistant - Morpeth Temporary Position, 10 September to 30 December 16 Hours Work Pattern Sun 10:00-14:00 Weds 17:00-21:00 Thurs 17:00-2:001 Fri 15:00-19:00 Week 2 Mon 17:00-21:00 Tues 17:00-21:00 Weds 17:00-21:00 Sat 12:00-16:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...
-
Customer Assistant
7 months ago
Morpeth, United Kingdom M&S Full time**Key Accountabilities** Customer Assistant - Early Mornings - Morpeth Temporary Position, 10 September to 30 December 16 Hours Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes...
-
Customer Assistant
6 months ago
Morpeth, United Kingdom M&S Full time**Key Accountabilities** Customer Assistant - Morpeth Temporary Position 10 September to 30 December 16 Hours Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best...
-
Customer Service Ambassador
3 weeks ago
Morpeth, Northumberland, United Kingdom Dobbies Garden Centres Full timeAbout the Role:We are seeking a highly motivated and enthusiastic Customer Experience Support Agent to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring that every customer has a memorable experience in our restaurants and garden centres.Key Responsibilities:Provide excellent customer service by...
-
Customer Advisor
7 months ago
Morpeth, United Kingdom Boots Full timeSummary Job Reference: 232324BR - Job Reference: 2 3 2 3 2 4 B R Morpeth, Bridge Street Permanent 23 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...
-
Customer Service Representative
4 weeks ago
Morpeth, Northumberland, United Kingdom LIDL Full timeAs a Customer Service Representative with Lidl, you'll have the opportunity to provide top-notch customer service in a fast-paced retail environment.Working 25-30 hours per week, you'll earn a competitive hourly rate of around £9.50-£10.50 per hour, plus additional pay for bank holidays and nights. You'll also enjoy 30-35 days holiday (pro rata), 10%...
-
Customer Service Advisor
6 months ago
Morpeth, United Kingdom Jewson Full timeAre you based in the **Morpeth** area? Do you have a passion for working with people? **Jewson, **a leading building materials distributor in Northern Europe, is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth,...
-
Sales Assistant
6 months ago
Morpeth, United Kingdom WHSmith Full time**Sales Assistant - WHSmith - [Insert Location]** Contract Type: [Permanent/Temporary/Fixed Term] Working hours: [ Full detail of working hours] As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud...
-
Sales Assistant
7 months ago
Morpeth, United Kingdom EG Group Full time**Role**:Cooplands Sales Assistant **Location**:Morpeth, NE61 2FD **Hours**:Part-Time - 16 Hours Available / Permanent **Hourly Rate**:£10.50 Over 18 |17 years £7.05|16 years £6.50 **Company**: Cooplands Bakery **What will my role look like?** We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to...
-
Branch Customer Advisor
6 months ago
Morpeth, United Kingdom Newcastle Building Society Full time**About the Role** Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities? Do you thrive in a face-to-face customer focused environment? If so, our Customer Adviser role could be the perfect...
-
Sales Assistant
6 months ago
Morpeth, United Kingdom EG Group Full time**Role**:Cooplands Sales Assistant **Location**:Morpeth, NE61 2DR **Hours**:Part-Time - 16 Hours Available / Permanent **Hourly Rate**:£10.50 Over 18 |17 years £7.05|16 years £6.50 **Company**: Cooplands Bakery **What will my role look like?** We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to...
-
Sales Assistant
6 months ago
Morpeth, United Kingdom Cooplands Bakery Full time**Role**: Cooplands Sales Assistant **Location**: Morpeth, NE61 2DR **Hours**: Part-Time - 16 Hours Available / Permanent **Hourly Rate**: £10.50 Over 18 |17 years £7.05|16 years £6.50 **Company**: Cooplands Bakery What will my role look like? We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to...
-
Sales Assistant
2 months ago
Morpeth, United Kingdom WHSmith Full timeJob Description Sales Assistant – WHSmith – [Insert Location] Contract Type: [Permanent/Temporary/Fixed Term] Working hours: [ Full detail of working hours] As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and...
-
Optical Assistant
6 months ago
Morpeth, United Kingdom Specsavers Full time**Experienced Optical Assistant** **Store: Specsavers Morpeth** **Salary: £11.64 ph / £23,454.60 yearly** **Hours: Full time or part time (Weekend working is essential)** **Benefits: Extra day off on your birthday** **Discounted hearing and eyecare benefits** **Enhanced sick pay** **Enhanced pay for family leave (Maternity/ Paternity etc)** **WeCare...
-
Customer Team Member
6 months ago
Morpeth, United Kingdom Coop Full time**Customer Team Member** - Location: Plum Tree House, Town Foot, Rothbury, NE65 7SL- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (Store Opening), afternoons, late evenings (Store Closing) and weekends, to be discussed at interview. This role will also...
-
Sales Assistant
4 months ago
Morpeth, United Kingdom EG Group Full timeRole: Cooplands Sales Assistant - WeekendsLocation: Morpeth, NE61 2FD Hours: Weekends/ 4 hours/ Permanent Hourly Rate: £11.75 above 21 | £7.15 aged 17 |£6.60 aged 16 Company: Cooplands Bakery What will my role look like? We are looking for reliable and dedicated weekend sales assistants who can provide outstanding customer service to join our welcoming...
-
Service Assistant
7 months ago
Morpeth, United Kingdom National Trust Full timeAs a Service Assistant you'll work in the mansion house. Whether welcoming guests on reception, or helping to answer queries around the house, you'll help to deliver high-quality customer service to all our visitors. **Salary**: £11.50 per hour **Contract/duration**:750-hour annualised contract, on a fixed-term until 4th October 2026. **Hours/working...
-
Sales Assistant
3 weeks ago
Morpeth, Northumberland, United Kingdom ProCook Group Full timeWe're looking for a skilled Sales Assistant to join our team at ProCook Morpeth Store. This is a full-time position with an estimated salary of £12 per hour.About the Role:As a Sales Advisor, you'll be responsible for delivering excellent customer service and helping customers find the perfect kitchen essentials for their holiday feasts.Daily...
-
Customer Advisor
6 months ago
Morpeth, United Kingdom JoJo Maman Bebe Full timeWhat we expect from you: Each JoJo store is unique whether that’s trading over two floors, having a quirky layout or being situated in an interesting place. They have a life of their own. Our Unique Selling Point (USP) in this ever-changing retail world is the relationship we build with our customers, many of them loyal to our brand and to their local...