Clinic Assistant
3 days ago
We are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to make a positive difference to people’s lives through better sight and eye health.
We have an exciting opportunity that has arisen in our brand new service due to open in Oxford in November, for a Clinic Assistant to join the team and help us continue to deliver outstanding clinical care for our patients.
We are looking for someone who will thrive on working as part of a multidisciplinary team that includes, Ophthalmic Assistants, Patient Administrators, Nurses, ODPs, Ophthalmic Technicians, Optometrists, and Consultant Ophthalmologists. We value the different experiences and diversity that each of our individual team members bring to our service and are looking for future colleagues who share that same passion.
What are we offering you?
A competitive salary
25 days annual leave plus bank holidays
A company pension scheme
Full time and part time roles avaialble
Access to a range of benefits including free eye tests, discounted or free glasses, access to an online discount store, a free 24/7 well-being/counselling/advice service.
An environment where your learning and development is supported through a range of various learning tools and courses.
Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
Free on-site parking
Why should you join Newmedica?
Oxfordshire will be the newest service in the Newmedica family, Our purpose-built eye health clinic and surgical centre provides the latest eye health services to our growing patient population.
What will the role involve?
Clinic Assistants are the public face of Newmedica and are integral to the successful operation of the clinic. They are responsible for performing clinical tests and supporting the clinical assessment of each patient and for ensuring that all patients understand their treatment. They are also responsible for ensuring the smooth and efficient administration of the clinic, including ensuring that appointments are booked and that clinics are full, retrieving patient notes, recording and filing clinical outcomes and utilizing Newmedica’s electronic patient records.
Combining a friendly and accessible personal manner with basic clinical testing skills, they pride themselves in delivering great customer service and their ability to work within small teams to maintain and enhance processes to maximise quality and efficiency. No clinical knowledge is assumed (full training will be given) but intellectual curiosity is required. It is expected that the company’s growth plans will provide ongoing challenges for the post-holders as well as appropriate career development opportunities.
What skills and experience do I need for the role?
EDUCATION & QUALIFICATION
A good level of general education or with equivalent experience
GCSE Maths and English
EXPERIENCE & KNOWLEDGE
Proven customer service skills with a passion for customer care. Previous experience of working with patients or carers would be desirable although not essential.
Ability to build a working knowledge of eye physiology and treatment. Previous experience is not expected.
Fully computer literate - comfortable with Microsoft Office products and the ability to learn new patient record systems.
SKILLS & PERSONAL ATTRIBUTES
Enjoys working with a range of people and is able to tailor their approach to a diversity of patient needs.
Excellent verbal and written communication skills with a good telephone manner.
Excellent organisation skills and the ability to multi-task.
Committed to delivery of consistently high standards of testing and administration.
Enjoys the routine and rhythm of a process driven environment.
Comfortable making a significant contribution in a small team.
Able to balance working independently with appropriate escalation.
Would you like to know more?
Would you like to apply?
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