Office Manager and Helpdesk Operators

4 weeks ago

Berkshire, United Kingdom Venn Group Full time

Administration Vacancies

Venn Group is currently working with an NHS trust to recruit for a number of administrative positions to support the smooth running of the trust.

**Location: Berkshire**

**Duration: 3 Months Temp to Permanent**

Office Manager

Agency Reference Number: J66903

**Hourly Rate: £16.05 PAYE - £17.62 through an Umbrella Company**

You will be responsible for:

- Manage a team of up to 26, ensuring staff reviews, training and probation meetings are completed
- Support service users who will be visiting the trusts management team
- Liaise with the accounts department to set up and administer the staff payroll/expenses at the end of each month
- Support with termination, mobilisation and transition of services
- Manage and order office stationery, access fobs/cards and other office supplies
- Exercise robust financial and commercial principles in the management of expenditure and income within defined budgets/boundaries
- Support the management of the relationship between the estate and multiple suppliers

The successful applicant will have:

- Practical experience of working in an engineering, estates office management or supervisor role
- Advanced computer / keyboard skills including Word, Excel and specialist programmes, able to self-serve
- Understanding of relevant health and safety legislation and risk management, relating to engineering and the workplace
- Experience building and maintaining effective working relationships, both internal and external to the organisation/trust

Helpdesk Operator

Agency Reference Number: J66905

**Hourly Rate: £11.52 PAYE - £12.47 through an Umbrella Company **

You will be responsible for:

- Allocate tasks to operational teams
- Support the estates team to ensure all events are in the system and followed up in a timely manner
- Answer and action all calls into the helpdesk and assign to the right team
- Liaise with the portering team and assign tasks inline with safety protocols and procedures
- Comply with trust policies and procedures and operational changes that may be implemented for the development of the service

The successful applicant will have:

- Previous experience within a busy helpdesk or reception environment
- Excellent communication skills both oral and written
- Experience using Microsoft products such out Excel, Word and Outlook
- A friendly and approachable manner

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