Medical Receptionist
2 weeks ago
Reception staff are the forefront of the surgery and the first person that patients will often interact with. Reception staff are required to greet patients in person and over the phone, care navigate their requirements to ensure they receive the most appropriate services available, book appointments and communicate with other practice staff as required. Receptionists will receive training to generate prescriptions and deal with prescription queries. Continuous training is provided both in-house and externally both on the job and with protected learning time.
We are looking for a receptionist with experience of dealing with the public. Previous surgery experience and knowledge of Emis is desirable but not essential. Care Navigation will play a large part in this role so individuals should be confident speaking to patients and able to communicate professionally and effectively. Personal development is encouraged so a positive attitude towards learning and improving knowledge and skills is required. Dedication to practice policies and values is essential; the practice strives to provide a high standard of patient care, both clinical and non-clinical. Experience of conflict resolution and difficult situations is beneficial and individuals should be able to display empathy and compassion. Good Grasp of IT is desirable, along with GCSE A-C or equivalent in Maths and English.
The hours are 37 hours per week, with shifts between the hours of 8.30am and 6.30pm and the ability to work flexible with notice. Occasionally Saturday working will be required.
Staff are automatically enrolled into the NHS pension scheme. Staff are also entitled to 5 weeks annual leave + bank holidays.
Work Remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: £22,071.08 per year
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 15/03/2024
-
Medical Receptionist
4 weeks ago
Redditch, United Kingdom Hillview Medical Centre Full timeHillview Medical Centre are looking to appoint a medical receptionist at our friendly, supportive practice, to provide a high level of quality care to our patients. As a forward thinking and innovative practice, we require a similarly motivated and enthusiastic receptionist to join our team. The role has become available due to promotion within the...
-
Medical Receptionist
4 weeks ago
Redditch, United Kingdom Hillview Medical Centre Full timeHillview Medical Centre are looking to appoint two medical receptionists at our friendly, supportive practice, to provide a high level of quality care to our patients. As a forward thinking and innovative practice, we require a similarly motivated and enthusiastic receptionist to join our team. The roles have become available due to promotion within the...
-
Medical Receptionist
7 days ago
Redditch, United Kingdom Hillview Medical Centre Full timeReception staff are the forefront of the surgery and the first person that patients will often interact with. Reception staff are required to greet patients in person and over the phone, care navigate their requirements to ensure they receive the most appropriate services available, book appointments and communicate with other practice staff as required....
-
Practice Receptionist
4 weeks ago
Redditch, United Kingdom PR-pattern recruitment Ltd Full timeWe are looking for an experienced medical receptionist to work in a well established practice in Birmingham. Your duties will include: - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls, taking messages as necessary - Provide general administrative and clerical support - Schedule appointments and manage...
-
Dental Receptionist
4 weeks ago
Redditch, United Kingdom V25213 Full timeExperienced dental receptionist needed for busy NHS practice Experience with NHS patients in a medical and dental environment preferred however full training can be provided. Experience using SOE Exact software desirable. Applicant must be able to have excellent communication skills ,multi task well, be a team player, have good computer skills and be able to...
-
Receptionist/healthcare Navigator
7 days ago
Redditch, United Kingdom Winyates Health Centre Full timeReception Appointments Healthcare navigation Management of medical records Understanding confidentiality Administrative tasks Full description attached
-
Receptionist / Clerical A&e, Redditch Hospital
4 weeks ago
Redditch, United Kingdom Worcestershire Acute Hospitals NHS Trust Full timeTo deal with all patients and visitors to the department, taking accurate and essential registration details from them. To receive telephone enquiries from all areas of the Trust and other external agencies and also calls from often anxious and distressed relatives and friends of patients whilst at all times maintaining a high level of patient...
