Outpatient Administrator

Job Description

Outpatient Department Administrator | Yorkshire Clinic

A vacancy has arisen for an administrator at the Yorkshire Clinic in the Outpatient Department. Excellent communication, time management and computer skills are essential for the role. Previous experience of patient and administration systems would be an advantage but not essential as full training will be given.

The role will be varied providing assistance to the Outpatient team. The responsibilities will be numerous but will be focused on, facilitating busy clinics, booking appointments, front of house duties and dealing with telephone enquiries. Previous experience in these areas is desirable but not essential.

What you'll bring with you
- Be well presented, with a polite, presentable, courteous manner
- Be flexible
- Have sound computer / IT skills
- Have excellent interpersonal skills and be able to communicate effectively with consultants, colleagues, patients and visitors on a day to day basis
- Provide a high level of customer service by responding efficiently to telephone calls, enquiries and requests
- Be able to work in a team
- Be able to work under own initiative and have an ability to prioritise own workload

What we give back to you
- Competitive rate of pay in accordance to experience and clinical skills
- 25 days’ annual leave + 8 Bank holidays
- Enhancements for unsocial hours
- Ramsay scholarship fund available to support the continued academic learning for staff
- Ramsay benefits scheme
- Full induction support and mentorship will be provided
- Free parking and subsidised staff restaurant
- Excellent ongoing paid training and development opportunities

About us:
The Yorkshire Clinic is one of West Yorkshire's leading private hospitals set in three acres of woodland in the grounds of Cottingley Hall near Bingley. The hospital opened in 1982 and provides high quality, safe and effective care across a wide range of specialties to private and NHS funded patients. The Yorkshire Clinic’s facilities include 2 wards with 53 inpatient and daycase beds delivering over 16,000 admissions annually, 5 Operating theatres, 2 Minor operating suites, 1 Endoscopy unit with JAG accreditation, radiology department including newly installed static MR and CT, Physiotherapy department with refurbished gym, pharmacy, Outpatient departments delivering over 100,000 consultations per year and The Lodge a specialist ophthalmic unit.

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.