Application Support Officer

2 weeks ago


Bristol, United Kingdom Juice Recruitment Ltd Full time

Juice Recruitment is delighted to be in partnership with a well-established and leading supplier based in Bristol, with the appointment of an Application Support Officer within the IT department.

Key Responsibilities:

- Provision of system support for all areas of the business including, user management, sales ledger, purchase ledger, inventory, manufacturing, accounts ledger and print functions
- Management of open works tasks, including prioritization and escalation as agreed with the IT manager
- Communication to end-users, of varying degrees of experience, through a series of actions either by telephone, remotely or face to face
- Provision of documentation and/or guides as required for processes and support
- To liaise with the IT manager for continuous improvement on procedures and the ERP system
- Creating and modifying existing SQL reports

Key Skills:

- Strong, methodical approach to problem solving
- Ability to present ideas and create clear, detailed working documentation
- Ability to assess impacts and prioritise own work effectively
- Must be very security conscious in terms of handling data and cyber-security awareness

This is a fantastic opportunity for someone who is looking for the next step in the career, providing

amazing training and development.

Hours: Full time, Monday - Friday

**Salary**: £28,000 - £30,000 per annum



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