Inbound Sales Advisor
2 weeks ago
Position: Inbound Sales Advisor
Location: Birkenhead
Hours: 40 Hours per week Between 08:00-21:00 Mon-Fri, 08:00-19:30 Sat-Sun (Rotational Basis any 5 out of 7 days)
**Salary**: £9.50 Per Hour + Commission Weekly Pay
Do you have a background in Customer Service or Sales. We are actively looking for Inbound Sales Advisor's to join a newly formed team.
Duties
- Ability to build rapport with ease, establishing customer needs for products and services
- Ability to work towards set targets and standards
- Respond to customers general enquiries relating to creation of accounts
- Ability to problem solve in a high-volume call environment, handling customer complaints
- Demonstrates a high standard of dexterity in all areas of keyboard use
- Demonstrates good logical thought process
- Ability to respond to, and acts regarding customer complaints
- Ability to balance the needs of the customer within the capacity of the account whilst recognising the need to escalate when immediate query resolution is not possible
- Motivated to build a career within an inbound sales environment
**Skills**:
- Excellent telephone manner and clear verbal communication skills
- Previous sales experience preferred / Comfortable cold calling existing customers with new products and services
- Customer Focused, offering a friendly, polite, and empathetic tone
- Committed to delivery of a consistently high quality of customer service
- Excellent listening and questioning skills
- Excellent conflict management skills and objection handling techniques
- Confident personality and skill in striking rapport with the customer
- Basic level of keyboard competence and computer literacy
- Enjoy working within pressurised, target driven team
- Self-motivated with an aptitude for maintaining enthusiasm and focus within a routine environment
Please call HRGO on or you can also register your interest through our website register
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